Cisco Systems PAP2T, SPA8000, SPA2102, SPA3102, WRP400

Troubleshooting

ATA Administration Guide 238

NOTE STUN does not work with a symmetric NAT router. Enable debug through

syslog (see FAQ#10), and set

STUN Test Enable

to yes. The messages

indicate whether you have symmetric NAT or not.

Contents

Main OL-17901-01 About This Document ix Chapter 1: Introducing Cisco Small Business Analog Telephone Adapters 16 Chapter 2: Basic Administration and Configuration 35 Chapter 3: Configuring Your System for ITSP Interoperability 47 Chapter 4: Configuring Voice Services 54 Chapter 5: Configuring Music on Hold 88 Chapter 6: Configuring the PSTN (FXO) Gateway on the SPA3102 94 Appendix A: ATA Routing Field Reference 111 Appendix B: ATA Voice Field Reference 121 Info page 122 System page 130 SIP page 133 Regional page 145 Line page 165 Trunk Group page (SPA8000) 181 PSTN Line page (SPA3102) 190 User page 213 PSTN User page (SPA3102 Only) 219 Page About This Document Purpose Audience Firmware Document Conventions Organization Page Finding Information in PDF Files Finding Text in a PDF Finding Text in Multiple PDF Files Search Find Search Page Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices Page Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices Figure1 How ATAs Provide Voice Connectivity connectivity in addition to a single FXS port. ATA Connectivity Requirements PAP2T Connectivity SPA2102 Connectivity SPA3102 Connectivity SPA8000 Connectivity ATA Software Features Page SIP Proxy Redundancy Other ATA Software Features Page DTMF Tx Mode Page Page Page Page Page Basic Administration and Configuration Basic Services and Equipment Required Downloading Firmware Basic Installation and Configuration Upgrading the Firmware for the ATA Device Warnin g Setting up Your ATA Device Using the Administration Web Server Connecting to the Administration Web Server Router > Status Setting Up the WAN Configuration for Your ATA Device Registering to the Service Provider Line 1 Status Upgrading, Rebooting, and Resyncing Your ATA Device Resync URL Reboot URL Provisioning Your ATA Device Provisioning Capabilities Configuration Profile Page Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Page Determining Whether the Router Uses Symmetric or Asymmetric NAT Firewalls and SIP Configuring SIP Timer Values Configuring Voice Services Supported Codecs Using a FAX Machine (SPA2102, SPA3102 or SPA8000) Fax Troubleshooting Managing Caller ID Service Page Silence Suppression and Comfort Noise Generation Configuring Dial Plans Page Digit Sequence Examples Page Page Acceptance and Transmission the Dialed Digits Dial Plan Timer (Off-Hook Timer) Syntax for the Dial Plan Timer Examples for the Dial Plan Timer Editing Dial Plans Entering the Line Interface Dial Plan Resetting the Control Timers Page Secure Call Implementation LVS Provisioning Guide Enabling Secure Calls Secure Call Details Using a Mini-Certificate Mini Certificate Mini Certificate SRTP Private Key Generating a Mini Certificate SRTP Private Key Mini Certificate Configuring Voice Services Secure Call Implementation EXAMPLE: This example produces the following Mini Certificate and SRTP Private Key: SIP Trunking and Hunt Groups on the SPA8000 About SIP Trunking Page Setting the Trunk Group Call Capacity Inbound Call Routing for a Trunk Group Page - - Outgoing Call Routing for a Trunk Group Configuring a Trunk Group Trunk Group Management Page Additional Notes About Trunk Groups Configuring Music on Hold Using the Internal Music Source for Music On Hold Romance de Amor Using the Internal Music Source Changing the Music File for the Internal Music Source jazzmusic.dat Configuring a Streaming Audio Server About the Streaming Audio Server Page Configuring the Streaming Audio Server Using the IVR with an SAS Line Configuring the PSTN (FXO) Gateway on the SPA3102 Connecting to PSTN and VoIP Services SPA-Address How VoIP-To-PSTN Calls Work One-Stage Dialing Dial Plan Register User ID parameter Two-Stage Dialing How PSTN-To-VoIP Calls Work Terminating Gateway Calls Configuring the PSTN (FXO) Gateway on the SPA3102 Description Values Disconnect Tone Parameter Web Page VoIP Outbound Call Routing x Configuring VoIP Failover to PSTN Sharing One VoIP Account Between the FXS and PSTN Lines PSTN-number Other Options Symmetric RTP PSTN Call to Ring Line 1 Symmetric RTP Call Progress Tones Call Scenarios PSTN to VoIP Call with and Without Ring-Thru Outside Dial Tone VoIP A nswe r Dela y Ring-Thru PSTN Access List Using HTTP Digest Authentication Without Authentication VoIP Access List Call Forwarding to PSTN Gateway Cfwd All Dest not Cfwd No Ans Delay Cfwd No Ans Dest Forward to a Particular PSTN Number Forward-On-Busy to PSTN Gateway or Number A ATA Routing Field Reference Router Status page Product Information section System Status section WAN S etup page Static IP Settings section PPPoE Settings section Optional Settings section MAC Clone Settings section Remote Management section QOS Settings section VLAN Settings sec tion LAN Setup page Networking Service s ection LAN Networking Settings section Static DHCP Lease Settings sec tion Application page Port Forwarding Settings section DMZ Settings section Miscellaneous Settings se ction System Reserved Ports Range s ection B ATA Voice Field Reference Info page System Status section Line Status section Page Page System Information section (PAP2T) PSTN Line Status section (SPA3102) Page Page Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings se ction (not used with PAP2T) SIP page SIP User Agent Name Use Compact Header SIP Timer Values (sec) section Page Retry Reg RSC Reg Retry Random D elay Register Retry Int vl Response Status Code Handling section Register Retry Intvl Register Retry Long Int vl RTP Parameters section RTP Port Max RTP Port Min Page SDP Payload Types section NAT Support Parameters section Page Page Page Regional page Call Progress Tones section Dial Tone Dial Tone Ring Back Tone Ring Back Tone Distinctive Ring Patterns section Distinctive Call Waiting Tone Patterns section Distinctive Ring/CWT Pattern Names sec tion Page Page Vertical Service Activation Code s section Page Page Page target_number target_number Vertical Service Announcement Co des section (SPA2102, SPA8000) Outbound Call Codec Selection C odes section Page Miscellaneous section Page FXS Port Output Gain Page Line page Line Enable section Streaming Audio Server (SAS) section NAT Settings section Page Page Page Use Outbound Call Feature Settings section Page Page Supplementary Service Subs cription section Page Referral Service s Codes Feature Dial Services Codes Audio Configuration section Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102) Dial Plan section Trunk Group page (SPA8000) Line Enable section Page Page Use Outbound Page Page Dial Plan section NAT Settings section Page PSTN Line page (SPA3102) Page Page Page Page Use Outbound Proxy Proxy Outbound Proxy Outbound Proxy Use Outbound Proxy Based on SRV port Audio Configuration section Page Page Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Caller Authentication Method VoIP Caller 1/2/3/4/5/6/7/8 PIN VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) section Page PSTN Disconnect Detection section Long Silence Duration Detect Long Silence Disconnect Tone Page International Control (Settings) section Page User page Call Forward Settings section Selective Call Forward Settings se ction Cfwd Last Caller Speed Dial Settings se ction Cfwd Last Dest Supplementary Service Set tings section Distinctive Ring Settings section Ring Settings section PSTN User page (SPA3102 Only) Cfwd Sel x Caller parameter. PSTN-To-VoIP Speed Dial Settings sec tion PSTN-To-VoIP Selective Call Forward Settings section PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section C Provisioning Reference (WRP400) Page start;end;protocol Page Page Page Page Page Page NOTE: The default size depends on the Internet Connection Type: Feature/XML WAN D NS, continued Feature/XML Feature/XML Feature/XML Page D Work O ffline Troubleshooting Debug Server SIP Debug Option syslog server Debug level Page E Environmental Specifications PAP 2 T SPA2102 SPA3102 SPA8000 WRP400 WRTP54G Page F Where to Go From Here Product Resources F Related Documentation F G Additional Information

Cisco Systems - page 240

Models: PAP2T SPA8000 SPA2102 SPA3102 WRP400