About This Guide

Conventions

Chapter

Description

 

 

Chapter 1, “Introduction”

Describes the Signalling System 7 (SS7) Gateway

 

Configuration Tool (SS7Cfg) and defines terms specific to the

 

SS7 Gateway.

 

 

Chapter 2, “Using SS7Cfg to

Provides instructions to configure a SS7 gateway using

Configure Your Gateway”

SS7Cfg.

 

 

Conventions

This manual uses the following conventions:

Format

Example

Boldface type is used for user entries, keys,

Choose Script > Call Type Manager.

buttons, and folder and submenu names.

 

 

 

Italic type indicates one of the following:

A skill group is a collection of agents who share

A newly introduced term

similar skills.

 

For emphasis

Do not use the numerical naming convention that

is used in the predefined templates (for example,

A generic syntax item that you must

persvc01).

replace with a specific value

IF (condition, true-value,false-value)

 

A title of a publication

For more information, see the Cisco ICM Software Database Schema Handbook.

An arrow (>) indicates an item from a

The Save command from the File menu is referenced

pull-down menu.

as File > Save.

Other Publications

For additional information about Cisco Intelligent Contact Management (ICM) software, see the Cisco web site listing ICM documentation.

Cisco ICM Enterprise Edition SS7 Gateway Configuration Tool User Guide Release 6.0(0)

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Cisco Systems SS7 manual Conventions, Other Publications