Cisco Systems XO

e) Installing the Client Using the Installshield Wizard as an initial install

i) Navigate to the client file you downloaded in step (c). Double-click to start the Installshield Wizard

ii) Accept the license agreement, choose the destination file location, and continue following the directions in the

wizard until the client is installed.

iii) Once completed, you will see this screen. Choose “Yes, I want to restart my computer now” and click “Finish.”

f) Installing the Client Using the Installshield Wizard as an upgrade

i) The following error may appear if you attempt to install the new 4.0.x client before uninstalling the existing

version on your computer:

ii) Go to Start ÆControl Panel Æ Administrative Tools Æ Add/Remove Programs

(1) Remove existing Cisco Unity Client installation. When asked if you want to retain configuration files, click

“YES”