Frequently Asked Questions

1.Does this client work with PPPoE?

Yes. However, you cannot install the client when the PPPoE session is live. Disconnect DSL/PPPoE session, install the client, reboot your machine, reconnect the DSL session, and then run the client.

2.Will this client work behind a NAT’d connection?

Certain routers will support NAT Transparency. Speak to your security engineer to discuss your options. If you have a compatible router, the setting for NAT Transparency is located on the Properties tab.

3.Where can I find Dial-Up Networking v. 1.3 for Windows 95 and Windows 98?

Windows 95:

http://www.microsoft.com/windows95/downloads/contents/WURecommended/S_WUNetworking/dunwinsky2k/Def ault.asp

Windows 98 is provided with DUN 1.3. However, v. 1.4 is available if you are experiencing problems http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wunetworking/dun14/default.asp

4.Is there a Cisco client compatible with non-Windows based systems?

Yes, however, XO is not responsible for the installation, configuration, management, or maintenance of a non- Windows client. The client can be obtained from www.cisco.com or by emailing your security engineer.

5.What ports do I need to open on my firewall to allow the client to connect from my internal network? This is an IPSec client, and therefore requires the following ports to be opened:

Encapsulation Security Payload (ESP) – IP 50 Authentication Header (AH) – IP 51

Internet Security Association and Key Management Protocol (ISAKMP) – UDP 500

Copyright 2004 XO. All rights reserved. XO and the XO design logo are trademarks of XO Communications, Inc .

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Cisco Systems XO setup guide Does this client work with PPPoE?, Will this client work behind a NAT’d connection?