a) Obtaining Login Information
i) XO Engineers will send an email containing login information and passwords.
(1) Example:
Thank you for choosing XO as your Managed Security Serv ices Provider!
Included in this email are the usernames and passwords you will need to use your Managed Virtual Private
Network from XO.
A
s the specified technical contact, you will have the abil ity to view reports and activity pertaining to your VPN
solution by logging into the highly sophisticated XO ™ VPN Management platform. You will also have the
responsibility for creating and deleting accounts for your X O VPN remote clients by using the XO Admin Web
site.
The XO VPN Management platform is located at https://isc1.x o.net:8443/isc/Login.jsp
VPN Administrator Account:
login: xotest
password: *******
The link for the XO VPN Remote Access Administration site is http://admin.xo.com. Once you log in, instructions
are available to walk you through the installation and configur ation of the remote access client. Please pass
these instructions on to your local users.
Remote Access Administration Account: (will also work for logging in as a remote client)
login: admin@xotest.com
password: *******
Once you have downloaded the remote access client, you will need the following information to configure it for
use with your XO VPN solution. Please refer to the instr uction guide found at http://admin.xo.com for help with
configuration and troubleshooting.
Login Information for Remote Access Client
group name: xotest.com
password: *******
IP Address: x.x.x.x
A
fter your case has been certified, all future support requests s hould be directed to 866-295-9696.
Until then, please feel free to contact your security engineer with any questions.
Thank you.
ii) Obtain login information from your Administrator / Technical Contact.
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