Troubleshooting

If you have a problem with this unit, please read the troubleshoot- ing guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Tech- nical Support.

Address

COBY Electronics Technical Support

 

56-65 Rust Street

 

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592: Weekdays 8:00AM–11:00PM EST

 

Weekends 9:00AM–5:30PM EST

 

718-416-3197: Weekdays 8:00AM–5:30PM EST

There is no power to the device.

Ensure that the Power Switch is physically set to the ON posi- tion.

Ensure that the AC adapter cord is securely connected to the TV and the proper wall outlet.

Ensure that the main power has been switched on.

The device does not play.

Ensure that the TV and Movie rating levels does not exceed the TV’s.

Ensure that the disc’s rating level does not exceed the play- er’s.

Ensure that a supported disc is loaded in the player label-side up.

www.cobyusa.com

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COBY electronic TV-DVD1390, TV-DVD2090 Troubleshooting, There is no power to the device, Device does not play