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Compaq C240, C180, C200, C360, C160 manual Problems Using the CD-ROM Drive

Models: C160 C360 C180 C240 C200

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		Solving Problems
		Common Problems and Solutions
	Problems Using the CD-ROM Drive
	Table 13 describes a possible problem you may encounter when you use the
	CD-ROM drive and offers a solution.
Table 13	Problems Using the CD-ROM Drive

	Problem	Solution

	The CD-ROM drive	Re-enter the commands and make sure that you have typed
	does not respond to com-	them correctly.
	mands.
		Make sure that the system can communicate with the drive
		as described in “Checking the SCSI IDs” in Appendix B.
		Follow the instructions in the section “Running System Ver-
		iﬁcation Tests” in this chapter to verify that the CD-ROM
		drive is functioning properly.

	If problems persist, contact your system administrator or call your designated service
	representative

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Compaq C240, C180, C200, C360, C160 manual Problems Using the CD-ROM Drive

Contents

HP Part No. A4200-90050 Edition E1298 Model C160 / C180 / C200 / C240 / C360 Owner’s GuideHEWLETT-PACKARD Warranty Statement Iii Page Contents Contents Using Your 3.5-Inch Floppy Disk Drive Using Your Digital Data Storage DDS Tape DriveSafety and Regulatory Statements Solving ProblemsEmissions Regulations Compliance Acoustics Changing Your Workstation’s Hardware ConﬁgurationScsi Connections Replacing the Battery Changing Your Monitor TypeDetermining Scsi Bus Length Boot Console InterfaceXii Preface Release Documents Safety and Regulatory StatementsAudience Revision History Related ManualsLiteral values Documentation ConventionsProblems, Questions, and Suggestions Xviii Product Information Product Information Product Description EISA/GSC System Unit Front Panel Controls System Power SwitchSystem Unit Front Panel Controls System LEDs Power LEDNext to the system LEDs are the following audio controls Audio ControlsCD-ROM Drive Controls and Features Storage Device Controls and FeaturesControl/Feature Purpose CD-ROM Drive Controls and FeaturesDDS-DC Later Model Drive Controls and Indicators DDS-DC Early Model Drive Controls and IndicatorsTape Clean Floppy Drive Controls and Features Floppy Drive Controls and FeaturesSystem Unit Rear Panel Connectors Security Loop System Unit Rear Panel ConnectorsPullout Card Audio Connectors Max Output Level/Impedance Signal to NoiseAudio Electrical Speciﬁcations Frequency Response Input Sensitivity/ImpedanceNetwork Connectors PS/2 Keyboard and Mouse ConnectorsHP Parallel I/O Connector Serial I/O Pins Pin No Signal Description Serial Input/Output ConnectorsTOC Button Scsi ConnectorsPower Cord Connector Monitors Pointing Devices KeyboardOperating System Overview Using Your CD-ROM Drive Using Your CD-ROM Drive CD-ROM Drive CD-ROM Drive and CD-ROM Media DescriptionsControls and Features CD-ROM Drive Operating Controls and Features Caring for CD-ROM Discs CD-ROM MediaCD-ROM Disc Tray Operating the CD-ROM DriveLoading and Unloading a CD-ROM in the Disc Tray Disc Tray DescriptionPlacing a CD-ROM Disc in a Horizontally Mounted Drive Loading a CD-ROM Disc in a Horizontally Mounted DriveRemoving a CD-ROM Disc From a Horizontally Mounted Drive Unloading a CD-ROM Disc in a Horizontally Mounted DriveReleasing the Disc Holder Retainers Loading a CD-ROM Disc in a Vertically Mounted DrivePlacing a CD-ROM Disc in a Vertically Mounted Drive Removing a CD-ROM Disc From a Vertically Mounted Drive Unloading a CD-ROM Disc in a Vertically Mounted DriveUsr/sbin/ioscan -d sdisk Return Verifying the CD-ROM Drive OperationSam Return Mounting a CD-ROM Disc Using SAMMounting and Unmounting a CD-ROM Disc From the Actions menu, click on Add a Hard Disk Drive Peripheral DevicesSystems Floppy, and Hard Disks Unmounting a CD-ROM Disc Using SAMReading the Busy Light Defective disc Troubleshooting Troubleshooting Using Your Digital Data Storage DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive DDS-2 DDS Tape Drive Tape Drives Meter DDS Tape Drive and Data Cassette DescriptionsDDS Drive Storage CapacitiesDDS-2 Drive Controls and Indicators Controls and IndicatorsDDS-DC Early Model Tape Drive LED Display Codes LEDsLED Warning Conditions DDS-DC Later Model and DDS-2 Tape Drive LED Display CodesMedia Life Data CassettesMedia Restrictions Cleaning the Tape HeadsSetting the Write-Protect Tab on a DDS Tape Setting the Write-Protect Tab on a Data CassetteLoading and Unloading a Data Cassette Operating the DDS Tape DriveLoading and Unloading a Data Cassette Usr/sbin/ioscan -d stape Verifying the DDS Tape Drive OperationUsing Device Files Writing to a Data Cassette Archiving DataTar -tvf /dev/rmt/devicefile Restoring Files from a Data Cassette to Your SystemListing the Files on a Data Cassette Man tar Further Command InformationOrdering Information Using Your 3.5-Inch Floppy Disk Drive Using Your 3.5-Inch Floppy Disk Drive Setting the Write-Protect Tab on a Floppy Diskette Using the Floppy DisketteSetting the Write-Protect Tab on a Diskette Inserting and Removing a Floppy Diskette Inserting and Removing a DisketteIoscan Verifying the Floppy Drive ConfigurationOperating the Floppy Drive From the Actions menu, click on View More Information Mediainit -i 2 devicefile Formatting a New DisketteRestoring Files from a Floppy Diskette to Your System Transferring Data To and From a Floppy DisketteSaving Files to a Floppy Diskette Tar -tvf deviceﬁle Listing the Files on a Floppy DisketteFor More Information Configuring the Floppy Driver Troubleshooting Solving Problems Solving Problems Problem Solution Common Problems and SolutionsProblems with Powering Up the System Power -up ProblemsProblems Loading and Booting the Operating System Problems Loading and Booting the Operating SystemProblems with the 802.3 Network Problems with the 802.3 NetworkProblems Using a Hard Disk Drive Problems Using a Hard Disk DriveProblems Using the CD-ROM Drive Problems Using the CD-ROM DriveProblems Using the DDS Tape Drive Problems Using the DDS Tape DriveProblems Using the Floppy Disk Drive Problems Using the Floppy Disk DriveSystem Unit Front Panel LEDs LED Error CodesLikely cause SIMMs or processor LED Error Codes Dealing with a Boot Failure Man cstm Man mstm Man xstm Running System Verification TestsCstm verify all CstmRunning System Veriﬁcation Tests Safety and Regulatory Statements Safety and Regulatory Statements Declaration of Conformity Declaration of Conformity For FCC Applications Special Video Configuration StatementsFor EN55022 or Cispr 22 Applications Federal Communications Commission FCC Emissions RegulationsVcci Class B ITE Japan Korea RRL EMI Class a Emissions Regulations ComplianceRegulation On Noise Declaration For Machines -3. Gsgv Electrostatic Discharge ESD PrecautionsAcoustics Safety Statement Visible LEDs Laser Safety Statement U.S.A. OnlySafety and Regulatory Statements Safety and Regulatory Statements Changing Your Workstation’s Hardware Configuration Also, read the ESD Precautions in Appendix a of this guide Usr/sbin/ioscan -f Checking the Scsi IDs102 Preparing Your Workstation Removing the Floor Stand Installing Storage Devices Single-Ended Scsi Devices Preparing to Install Your Storage DeviceConfiguring your Storage Device Default Scsi IDs Ultra or Fast, Wide Scsi Devices107 Removing the Storage Tray Storage Device Cable RoutingRemoving a Disk Filler Panel Installing a CD-ROM or a DDS-Format Tape Drive110 Installing a Floppy Drive Installing a Floppy Drive Installing a Hard Disk Drive in Position Installing a Hard Disk Drive in Position Removing the Disk Interconnect Board Installing a Hard Disk Drive in Position 3 or PositionInstalling a Hard Disk Drive Installing the Disk Interconnect Board Replacing the Storage Tray Installing the Storage Tray Assembly119 Configuring a Hard Disk Drive 121 Removing Main Tray Assembly Removing the Main Tray Assembly123 Replacing the Main Tray Assembly Replacing the Main Tray Assembly125 Installing Additional Memory C160/C180/C200/C240/C360 Memory Module Location Installing Memory Modules 129 Rotating the Eisa Fan Installing the Egram Enhanced Graphics RAM Module C160/C180Removing the Eisa Slider and Retainer Installing the Egram Module Rotating the Eisa Fan Installing an Option BoardInstalling the Eisa Retainer and Eisa Slider Securing the Fan Option Slots from Outside the System Unit Installing an EISA, PCI, or GSC Option BoardGraphics Adapter Considerations Special Video Configuration StatementsGraphics Paths Graphics Configuration Restrictions 140 Removing the Eisa Retainer Installing the Option BoardRotating the Fan Removing the Eisa Slider and Blank Plate 143 144 145 Removing the Battery Replacing the Battery147 Changing Your Monitor Type Setting the Monitor Type from the Boot Console InterfaceSetting the Monitor Type at Power On Changing the Console to External Terminal 150 Scsi Connections 152 Fast, Wide Dif Ferential Scsi Bus Differences154 Address 7 is reserved for host controller use on all busesPriority Address ScsiCables Scsi Restrictions157 Connectors and Terminators Maximum Number of NSE Scsi Devices Scsi Configuration ConstraintsNarrow, Single-ended Scsi Bus Configuration Constraints NSE Scsi Bus Conﬁguration ConstraintsUltra, Wide-SE Scsi Bus Conﬁguration Constraints Fast, Wide, Differential Scsi Bus Configuration ConstraintsUltra, Wide-SE Scsi Bus Configuration Constraints Narrow, Single-Ended Scsi Bus Length Determining Scsi Bus LengthBus Length Worksheet for Narrow Single-Ended Scsi Bus Fast, Wide Differential Scsi Bus Length 164 Ultra, Wide, Single-Ended Scsi Bus Length Subtotals Total Ultra, Wide SE Scsi Bus Length = Assigning Scsi Device IDs 168 Narrow Single-Ended Scsi Device IDsExternal Device Drives Internal Device DrivesFast, Wide Differential Scsi Device Drives and Device ID Fast, Wide Differential Scsi IDs C160/C180/C200 UpgradesUltra, Wide SE Scsi Device Drives and Device ID Ultra, Wide Scsi IDsSystem Scsi Port Connection Connecting to the Scsi PortsRear Panel Scsi Connectors without Terminators 173 174 Boot Console Interface 176 Boot Console Interface Features 178 179 180 181 To access the boot console interface, follow these steps Accessing the Boot Console InterfaceBooting Your Workstation ISL hpux /stand/vmunix.prev Ctrl Searching for Bootable MediaResetting Your Workstation Displaying and Setting Paths Type Speciﬁcation Format Mnemonic Style NotationMonitor Displaying and Setting the Monitor TypeMonitor Command Displaying the Current Monitor Configuration Setting the Monitor Type 192 To restart the monitor selection process, press TAB 194 Displaying the Current Memory Configuration Memory Information Sample Detailed Memory Configuration Table SPA Group197 Displaying the Status of the System I/O Setting the Auto Boot and Auto Search Flags Autosearch searches for devices in the following order Secure on Secure off Displaying and Setting the Security ModeSecure To enable fastboot, type the following at the prompt Displaying and Setting the Fastboot ModeDisplaying the LAN Station Address AUTOdetect Configure and Display LAN Settings205 Displaying System Information Displaying PIM Information 208 Glossary Bootstrap service See bootGlossary 211 212 Iconify See iconize 214 Mouse pointer See pointer Option See command optionScsi See Small Computer System In- terface Root See superuserSystem name See internet protocol address Working directory See current work- ing directory Utility See utility program219 220 Index 222 223 224