Troubleshooting

Table 12: Normal Activity of Functional Status LEDS During Booting (continued)

OK

FAIL

ONLINE

Status Process

on

off

off

3. Module passed

 

 

 

the diagnostics; the

 

 

 

system boots.

 

 

 

 

on

off

on

4. Module is now up

 

 

 

and running.

 

 

 

 

If the system detects an error during booting, the FAIL LED lights. Some failure conditions can cause the module not to boot. In this case, the LEDs might all be off. The system then resets the module.

If the operational software detects an error, the FAIL LED lights. Some errors can cause a module reset. Crash information is displayed

at the console at the next reboot.

Table 13: Troubleshooting Abnormal LED Activity on Modules

Diagnostic Signs

Possible Problems

Actions

POWER A OK LED is not lit POWER B OK LED is not lit

System is not receiving power from Power A.

System is not receiving power from Power B.

1.Make sure Power A and Power B terminal connections are securely attached.

2.Verify that power switches are on.

3.Make sure connections to power sources are securely attached.

4.If system still does not operate, contact Juniper Networks Customer Service.

FAIL LED lights

 

The line module and I/O module

1.

Make sure that the line modules

 

 

 

 

 

are incompatible.

 

and I/O modules are compatible;

 

 

 

 

A hardware failure, such as a

 

replace if necessary.

 

 

 

 

2.

 

 

 

 

 

 

 

 

 

 

failed module.

If you replaced the I/O module only,

 

 

 

 

 

 

issue the reload slot slot_number

 

 

 

 

 

 

command.

 

 

 

 

 

3.

If you replaced the line module

 

 

 

 

 

 

or if there was a hardware

 

 

 

 

 

 

failure, the system is supposed to

 

 

 

 

 

 

automatically reset the module.

 

 

 

 

 

4.

If the condition persists, contact

 

 

 

 

 

 

Juniper Networks Customer

 

 

 

 

 

 

Service.

 

 

 

 

 

 

 

 

FAN OK LED does not light

 

Fan is not working properly or

Contact Juniper Networks Customer

 

 

 

 

 

FAN FAIL LED lights

 

has slowed down.

Service; the system must be serviced.

 

 

 

Fan needs replacement.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Understanding Status LEDs to Troubleshoot

 

111

 

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Image 129
Juniper Networks 8 manual Status Process, Issue the reload slot slotnumber