28Solutions to common problems
Before you call for service, review the following list. It may save you time & expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
IMPORTANT
Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your cooktop.
| Before you call |
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Problem | Solution |
Oven control | • Electronic control has detected a fault condition. Push CANCEL pad to clear |
beeps and | the display and stop the display from beeping. Reprogram the oven. If a fault |
displays an F | reoccurs, record the fault number, push the CANCEL pad and contact an |
error code. | authorized servicer. |
Installation | • Place oven rack in center of oven. Place a level on the oven rack. Contact |
| installing agent if rack and cabinet cutout flooring are not level. |
| • Kitchen cabinet misalignment may make range appear to be not level. Be sure |
| cabinets are square and level. Contact cabinet maker to correct problem. |
Entire range does | • When the range is first plugged in, or when the power supply to the oven has been |
not operate | interrupted, the display will flash. The range cannot be programmed until the clock |
| is set. |
| • Be sure electrical cord is securely connected into the electrical junction box. |
| • Cord/plug is not installed and/or connected. Cord is not supplied with range. |
| Contact your dealer, installing agent or authorized servicer. |
| • Service wiring not complete. Contact your dealer, installing agent or authorized |
| servicer. |
| • Power outage. Check house lights to be sure. Call your local electric company. |
| • Short in cord/plug. Replace cord/plug. |
| • Controls are not set properly. See instructions to set the controls. |
| • House fuse has blown or circuit breaker has tripped immediately following |
| installation. |
| • House fuse may not be fully engaged. Check fuse and screw or engage circuit |
| breaker securely. |
Oven light does | • |
not work | or tighten the bulb. |
| • Make sure the oven door is closed. |
cycle does not | • Make sure you have removed the oven racks and the oven rack supports from |
work | the oven. |
| • Controls not set properly. Follow instructions under “Using the |
| Feature”. |
Poor cooking | • Many factors affect baking results. See baking for hints, cause and corrections. |
results | See Adjusting Oven Temperature. |
| • Adjust the recipe’s recommended power levels or cooking times. |
| • Cookware is too lightweight or warped. Use heavier quality cookware so foods |
| being prepared may cook more evenly. |
Flames inside | • Excessive spillovers in oven. For example this will happen for pie spillovers or |
oven or smoking | large amounts of grease left on the oven bottom. Wipe up excessive spillovers |
from oven vent | before starting oven. |
Questions or for service call:
