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Juniper Networks 8 manual Requesting Support

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ERX 8.0.x Hardware Guide

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Requesting Support

For technical support, open a support case with the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere).

xviii Requesting Support

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Juniper Networks 8 manual Requesting Support

Contents

ERX Hardware Guide Series Routing Platforms ERX Hardware Guide, Release End User License Agreement Page Table of Contents Part Initial Installation Chapter Unpacking and Inspecting ERX RoutersChapter Cabling ERX Routers Procedures PartAppendix a System Specifications Part AppendixesPart Index About This Guide ObjectivesAudience Icon Meaning Description Series RoutersDocumentation Conventions Convention Description ExamplesIssue the clock source List of Technical PublicationsXiv JUNOSe Software Guides Xvi Obtaining Documentation Documentation FeedbackRequesting Support Product Overview Product Overview ERX Overview OverviewERX Routers ERX-14xx Models ERX-14xx Models, Front View ERX-7xx Models ERX-14xx Models, Rear ViewERX-7xx Models, Front View ERX-310 Router ERX-310 Router, Front View AC ModelERX Modules ERX-310 Router, Rear View AC ModelSRP Module Modules in ERX-14xx ModelsSRP Module for ERX-7xx and ERX-14xx Models Module Details SRP Module Redundancy SRP I/O ModuleLine Modules Modules Representative Line ModuleRedundancy Features Network Management ToolsNVS Cards Shows the data flow when a spare line module becomes active Power Data Flow When a Spare Line Module Is ActiveFans Initial Installation Initial Installation Unpacking and Inspecting ERX Routers Before You BeginUnpacking ERX-14xx Models Unpacking ERX-7xx Models and ERX-310 Routers Removing an L-BracketContacting Juniper Networks Inspecting Router Components and AccessoriesIf You Detect or Suspect Damage Next StepERX 8.0.x Hardware Guide Next Step Installing ERX Routers Freestanding InstallationRack-Mounted Installation Installation GuidelinesInstalling ERX Routers Safety Guidelines ERX Routers Installed in Recommended OrderInstalling ERX Routers Rack-Mounted Installation Installing the Router Preparing the Equipment RacksNext Step ERX 8.0.x Hardware Guide Next Step Installing Modules Slot Groups Orientation of Line Modules in ERX RoutersSlot Groups for the ERX-7xx Models OC48 Line Modules Managing Modules Using the SoftwareCombinations of Line Modules In Slot Groups GE-2 Line ModulesConnecting the Wrist Strap to the ERX-310 Router Rear Grounding Jack Locations Series RouterOrder of Installation Required Tools and Safety ItemsSafety Guidelines Installing SRP I/O and SRP Modules SRP Module Slot Assignments RouterInstalling an SRP I/O Module Installing an SRP ModuleEjectors in the Open Position Installing Line and I/O Modules Installing a Line Module or an I/O ModuleModule Slot Assignments Router Removing a Line Module, SRP Module, or SRP I/O Module Ejectors in the Closed Position Installing Components for Line Module Redundancy Installing the Line ModulesInstalling the Redundancy Midplane Enter the halt command Installing the I/O Modules Installing a Redundancy MidplaneVerifying the Installation Configuring Line Module RedundancyERX 8.0.x Hardware Guide Next Step Cabling ERX Routers Cabling OverviewERX Ports and Connectors ERX-14xx Model Shown Required Tools, Wires, and Cables Required Cables Connection Port and Cable UsedCabling the SRP I/O Module External Timing PortsSRP I/O Ports Description Cabling ERX Routers SRP I/O Module for ERX-14xx Models Management Ports SRP I/O Module for the ERX-310 RouterConnecting to the Network Cabling the Router for PowerPower Input Module Cables and Wires Needed Cable/Wire From ERX-14xx modelsTask 1 Turn Off All Router Power Power Input Module for ERX-14xx ModelsTask 3 Connect the Power Cables Task 2 Connect the Grounding CablesERX 8.0.x Hardware Guide ERX-310 Router AC Model BNC Connectors Hssi ConnectorsCabling I/O Modules RJ-45 Connectors RJ-48C ConnectorsLC Duplex Connectors SC Duplex ConnectorsClass 1 LED Product SMB Connectors O Module with SC Full Duplex Connectors21/V.35 Connectors O Module with SMB Connectors21/V.35 Module with 50-Pin X.21/V.35 Connector Redundant PortsPowering Up ERX Routers Before You Power Up the SystemPowering Up Initialization Sequence Powering Down Status LEDsERX 8.0.x Hardware Guide Next Step Accessing ERX Routers Setting Up Management AccessConsole Port Setup Using HyperTerminalConnecting Directly to the Router Management Ports for ERX Routers Telnet Setup Assigning an IP AddressEnter the configure command Snmp Maintaining ERX Routers on Troubleshooting on Page Maintaining ERX Routers Required Tools and ItemsCleaning the System Storing Modules and ComponentsUpgrading NVS Cards on SRP Modules Upgrading a System That Contains One SRP ModuleUpgrading a System That Contains Two SRP Modules Replacing an NVS Card Upgrading Memory on SRP Modules NVS Card Slot on SRP ModuleDisplaying the Memory Installed Removing SODIMMsAdding New SODIMMs Sodimm Sockets on the SRP-5 and SRP-10 ModuleVerifying the Upgrade Replacing SFPs on I/O ModulesRemoving SFPs Possible Release Mechanisms on the SFPInstalling SFPs Example of SFPInstalling an SFP on a GE I/O Module Replacing Fan Trays Fan Tray in ERX-14xx Models Installing the Fan Tray Removing the Fan TrayInstalling a Cable-Management Bracket on ERX-7xx Models 100101 102 Troubleshooting Diagnosing ProblemsTroubleshooting Power Failures Causes of Power Failures Symptom Possible Problems ActionsUnderstanding Status LEDs to Troubleshoot LED Identification Redundant106 107 SRP Module LEDs 109 Normal Activity of Functional Status Leds During Booting LED ActivityIssue the reload slot slotnumber Status Process112 Monitoring Temperatures of Modules Redundancy StatusRedundancy Status of a Line Module Resetting Line Modules and SRP Modules Double-Bit Errors on SRP ModulesDetecting Double-Bit Errors Fixing Double-Bit Errors 116 Appendixes Appendixes System Specifications ERX-14xx Models SpecificationsERX-14xx Models Specifications Category Category Specification Space Requirements121 ERX-7xx Models Specifications ERX-7xx Models Specifications Category123 124 ERX-310 Router Specifications ERX-310 Router Specifications Category126 127 128 Installation Guidelines Requirements Your Preinstallation ResponsibilitiesEnvironmental Requirements Regulatory CompliancesInstallation Guidelines and Requirements Safety Guidelines ERX-310 Power Cord Warnings AC Model ERX-310 Router Warnings AC ModelEquipment Rack Requirements ERX Routers Installed in a Rack Mechanical RequirementsProper Rack Installation Space RequirementsCabling Recommendations Airflow for ERX RoutersProduct Reclamation and Recycling Program Hardware Compliance Federal Communications Commission FCC StatementFCC Requirements for Consumer Products Industry Canada Notice CS-03Avis CS-03 d’Industrie Canada C. Explanatory Notes Equipment Attachment Limitations EC Declaration of Conformity Cable Pinouts SRP I/O ModuleSRP I/O Module-RS-232 Serial Connector Pinout Signal SRP I/O Module Serial PortSRP I/O Module-RJ-45 Connector Pinout Signal SRP I/O Module Ethernet PortCT1 and CE1 I/O Modules Lists the pinout for the straight-through adapterCT1/CE1 I/O Module-RJ-48C Connector Pinout Signal CT1 I/O Module PortsCE1 I/O Module with Telco Connectors Pinout of 50-Pin Telco Connector to Ports SignalPin Signal 149150 Return Procedure Contacting Customer Support and Returning HardwareContacting Customer Support Locating Component Serial Numbers 152Information You Might Need to Supply to Jtac Representative Module Serial Number ID LabelReturning Products for Repair or Replacement Tools and Parts RequiredPacking Instructions for Returning a Chassis 155 156 Declaration of Conformity Declaration of Conformity158 Index Index Symbols AccessingSeries routers Modules QoS, packet classification for 21/V.35 connectors, cabling