Compaq MP2800 warranty Troubleshooting continued, Problem, Solution, Remote control does not

Models: MP2800

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Remote control does not

Troubleshooting (continued)

Problem

Solution

Remote control does not

1. The two AAA batteries may need

operate

to be replaced.

 

2. Verify that the batteries are

 

installed properly.

 

 

Remote mouse does not

1. Make sure the Y-cable is

operate computer.

connected to both the computer

 

and the Multimedia Adapter. Do

 

not connect both the USB and

 

RS232 connectors to the computer

 

at the same time. The USB

 

connector is the preferred

 

connector.

 

2. If the RS232 connection is being

 

used, the remote control does not

 

function until the serial port is

 

initialized. You may need to

 

restart the computer to initialize

 

the serial port. The remote control

 

Page Up and Page Down

 

functions require an additional

 

driver when used with the RS232

 

connector. This driver can be

 

found on the CD-ROM that came

 

with your projector.

Compatibility issues with

Refer to Appendix B “Flash ROM

equipment attached to the

Upgrade” for more information.

projector.

If this does not resolve the problem,

 

contact your Compaq authorized

 

service provider or call Compaq

 

Customer Support for help. Refer to

 

the “Worldwide Telephone Numbers”

 

booklet included in the projector

 

documentation kit for a complete list of

 

customer support numbers to call.

Image size is too small/large.

Adjust the manual zoom until the image is the desired size.

Troubleshooting

53

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Image 53
Compaq MP2800 warranty Troubleshooting continued, Problem, Solution, Remote control does not