Maintenance and Service Guide
Page
 Contents
 Removal and Replacement Preliminaries
Removal and Replacement Procedures
 Screw Listing Index
 Product Description
 Key Description Options
Models
Key
 Compaq Evo Notebook N800c Models
 470052-829
 470052-747
 Nafta
 N800c 200 Asia Pacific 470049-123
 470035-459
 N800c 180 Asia Pacific 470035-307
 N800c 170 Asia Pacific 470035-260
 N800c 170 Asia Pacific 470035-033
 N800c 160 Asia Pacific 470035-220
 Compaq Evo Notebook N800v Models
 470053-876
 470053-756
 470053-849
 470044-543
 470044-722
 470035-782
 Compaq Evo Notebook N800v Models
 470059-646
 Compaq Evo Notebook N800w Models
 N800w 220 Asia Pacific 470043-590
 Compaq Evo Notebook N800w Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 P2871 200 Hong Kong 470057-646
 190 Hong Kong 470057-645
 P2810 180
 470034-910
 P2804 160
 P2821 180 European 470047-498 International
 Compaq Presario 2800 Models
 470033-179 China P2810 160 Hong Kong 470033-190
 470036-659
 470033-239
 P2804 150 Hong Kong 470033-198
 P2805 140 Czech Republic 470033-135
 P2810 140 Latin America 47033-256 470034-524
 KSQ3
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 P2883 220 Korea 470060-035
 P2855 190 Asia Pacific 470054-669
 Compaq Presario 2800 Models
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Front and Right Side Components
 Front and Right Side Components
Component Function
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Rear Panel and Left Side Components
 Keyboard Components
 Fn key
Keyboard Components
Num lock key
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Troubleshooting
Computer Setup and Diagnostics Utilities
 Using Computer Setup
 File Menu
Select To Do This
 Selecting from the Security Menu
Security Menu
 Selecting from the Advanced Menu
Advanced Menu
 Advanced Menu
 Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Flowchart Description
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
 Flowchart 2.1-Initial Troubleshooting
Is there power? Go to Section No Power
 Flowchart 2.2-No Power, Part
Go to Section No Power Part
 Flowchart 2.3-No Power, Part
 Flowchart 2.4-No Power, Part
Internal
 Flowchart 2.5-No Power, Part
 Flowchart 2.6-No Video, Part
 Flowchart 2.7-No Video, Part
From Section No Video, Part Remove
 Flowchart 2.8-Nonfunctioning Docking Station if applicable
 Flowchart 2.9-No Operating System OS Loading
 Flowchart 2.10-No OS Loading from Hard Drive, Part
 Flowchart 2.11-No OS Loading from Hard Drive, Part
 Flowchart 2.12-No OS Loading from Hard Drive, Part
 Flowchart 2.13-No OS Loading from Diskette Drive
 Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive
 Flowchart 2.15-No Audio, Part
Go to Section No Audio, Part Undock
 Flowchart 2.16-No Audio, Part
 Flowchart 2.17-Nonfunctioning Device
Nonfunctioning Device Reseat
 Flowchart 2.18-Nonfunctioning Keyboard
OK?
 Flowchart 2.19-Nonfunctioning Pointing Device
 Flowchart 2.20-No Network or Modem Connection
 Illustrated Parts Catalog
Serial Number Location
 Illustrated Parts Catalog
 Description Number Displays
Spare Parts Notebook System Major Components
Spare Part
 Illustrated Parts Catalog
 Description Number Miscellaneous Plastics/Hardware Kit
LED cover
 Illustrated Parts Catalog
 Description Number
Keyboards with pointing stick
 Illustrated Parts Catalog
 Hard drive bezels
Description Number Top cover
Hard drives
TouchPad
 Illustrated Parts Catalog
 Miscellaneous Cable Kit, includes
 Illustrated Parts Catalog
 Battery bezels
MultiBay devices
 Illustrated Parts Catalog
 Mini PCI communications boards
Memory expansion boards
 Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
 Spare Part Number
 Mass Storage Devices
Mass Storage Devices
 Diskette drive
Mass Storage Devices
Description Number Optical drives
 Miscellaneous
Spare Parts Miscellaneous not illustrated
 Description Number Power cord, 3-wire
Three-button USB mouse
 Removal and Replacement Preliminaries
Tools Required
 Service Considerations
Plastic Parts
 Preventing Damage to Removable Drives
 Packaging and Transporting Precautions
Preventing Electrostatic Damage
 Workstation Precautions
 Grounding Equipment and Methods
 Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
 Static-Shielding Materials
Material Use Voltage Protection Level
 Removal and Replacement Procedures
 Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
 Disassembly Sequence Chart
 Preparing the Notebook for Disassembly
Removing the Battery Pack
 Removing the Battery Bezel
Battery Bezel Spare Part Number Information
 Reverse the above procedure to install a MultiBay device
 Removing the Hard Drive
 Removing the Hard Drive Bezel
Hard Drive Bezel Spare Part Number Information
 Spare Part Number Information
Memory Expansion Board
Memory Expansion Boards
 Removing the Memory Expansion Compartment Cover
 Removing a Memory Expansion Board
 Mini PCI Communications Board
Mini PCI Communication Boards Spare Part Number Information
 10. Removing the Mini PCI Communications Slot Cover
 11. Removing a Mini PCI Communications Board
 Connector Cover
12. Removing the Connector Cover
 LED cover 288503-001
LED Cover
LED Cover Spare Part Number Information
 Reverse the above procedure to install the LED cover
 Keyboard
Keyboards Spare Part Number Information
 15. Releasing the Keyboard
 16. Removing the Keyboard Shield
 Reverse the above procedure to install the keyboard
 Display
Displays Spare Part Number Information
 18. Removing the Display Screws
 19. Removing the Display
 Remove the hinge covers from the display Figure
 Top Cover
Top Cover Spare Part Number Information
 21. Removing the Top Cover Screws
 Removal and Replacement Procedures
 23. Removing the Top Cover Screws
 Remove the top cover Figure
 Speaker assembly 285266-001
Speaker Assembly
Speaker Assembly Spare Part Number Information
 Reverse the above procedure to install the speaker assembly
 Display Release Assembly
 26. Removing the Display Release Assembly
 TouchPad
TouchPad and TouchButton Board Spare Part Number Information
 27. Removing the TouchPad
 28. Removing the TouchPad and the TouchButton Board
 Fan 322499-001
15 Fan
Fan Spare Part Number Information
 Reverse the above procedure to install the fan
 Processor
Processors Spare Part Number Information
 Reverse the above procedure to install the processor
 Disk cell RTC battery 198718-001
Disk Cell Real Time Clock RTC Battery
Disk Cell RTC Battery Spare Part Number Information
 31. Removing the Disk Cell RTC Battery
 System Board
System Boards Spare Part Number Information
 32. Removing the Display Supports
 33. Replacing the Fan Channel on the Right Display Support
 34. Removing the System Board Screws
 Reverse the above procedure to install the system board
 Modem Cable
 36. Removing the Modem Cable
 Dimensions
Stand-alone power requirements
 Shock
Temperature
Relative humidity noncondensing
Vibration
 Inch UXGA, TFT Display
 Inch SXGA+, TFT Display
 Inch XGA, TFT Display
 Total power Consumption
 Hard Drives
 Disk rotational
60 GB 40 GB 30 GB 20 GB Physical configuration
Buffer size3
Speed Transfer rate
 Diskette Drive
 CD-ROM Drive
 Audio output level
DVD-ROM Drive
Track pitch
 CD-RW Drive
Center hole diameter
 Power supply
Cell, Li ion Battery Pack
Weight
External AC Adapter
 System DMA
Hardware DMA System Function
 System Interrupts
Hardware IRQ System Function
 System I/O Addresses
 16F Unused
 VGA
 System Memory Map
Size Memory Address System Function
 Pin Signal
Table A-1 RJ-45 Network Interface
 Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
 Table A-4 Video
 Table A-5 Parallel
 Table A-6 External Monitor
 Table A-7 Stereo Speaker/Headphone
Pin Signal Audio out
Pin Signal Audio
Microphone
 Power Cord Set Requirements
Conductor Power Cord Set
 Country Accredited Agency Applicable Note Number
Conductor Power Cord Set Requirements
Country-Specific Requirements
 BSI
 Screw Listing
 Head
Color Qty Length Thread Width Black Where used
Table C-1 Phillips M3.0 × 4.0 Screw
 Figure C-2. Phillips M3.0 × 4.0 Screw Locations
 Color Qty Length Thread Width Silver Where used
Table C-2 Phillips M2.0 × 5.5 Screw
 Figure C-4. Phillips M2.0 × 5.5 Screw Locations
Head Color Qty. Length Thread Width
 Color Qty Length Thread Width Black 10.0 mm Where used
Table C-3 Phillips M2.0 × 10.0 Screw
 Figure C-6. Phillips M2.0 × 10.0 Screw Locations
 Color Qty Length Thread Width Gold Where used
Table C-4 Phillips M2.0 × 4.0 Screw
 Figure C-8. Phillips M2.0 × 4.0 Screw Locations
 Figure C-9. Phillips M2.0 × 4.0 Screw Locations
 Figure C-10. Phillips M2.0 × 4.0 Screw Locations
 Figure C-11. Phillips M2.0 × 4.0 Screw Locations
 Figure C-12. Phillips M2.0 × 4.0 Screw Locations
 Table C-5 Phillips M2.5 × 9.0 Screw
Figure C-13. Phillips M2.5 × 9.0 Screw Locations
 Table C-6 Phillips M2.0 × 8.0 Screw
Figure C-14. Phillips M2.0 × 8.0 Screw Locations
 Figure C-15. Phillips M2.0 × 8.0 Screw Locations
 Figure C-16. Phillips M2.0 × 8.0 Screw Locations
 Figure C-17. Phillips M2.0 × 8.0 Screw Locations
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6