Maintenance and Service Guide iii
Contents1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–50
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–51
1.5 Notebook External Components . . . . . . . . . . . . . . 1–52
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–62
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities. . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10
3 Illustrated Parts Catalog
3.1 Serial Number Location. . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook System Major Components. . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware Kit
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18
3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20