Maintenance and Service Guide
Page
 Contents
 Removal and Replacement Procedures
Removal and Replacement Preliminaries
 Screw Listing Index
 Product Description
 Key
Models
Key Description Options
 Compaq Evo Notebook N800c Models
 470052-829
 470052-747
 Nafta
 N800c 200 Asia Pacific 470049-123
 470035-459
 N800c 180 Asia Pacific 470035-307
 N800c 170 Asia Pacific 470035-260
 N800c 170 Asia Pacific 470035-033
 N800c 160 Asia Pacific 470035-220
 Compaq Evo Notebook N800v Models
 470053-876
 470053-756
 470053-849
 470044-543
 470044-722
 470035-782
 Compaq Evo Notebook N800v Models
 470059-646
 Compaq Evo Notebook N800w Models
 N800w 220 Asia Pacific 470043-590
 Compaq Evo Notebook N800w Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 P2871 200 Hong Kong 470057-646
 190 Hong Kong 470057-645
 P2810 180
 470034-910
 P2804 160
 P2821 180 European 470047-498 International
 Compaq Presario 2800 Models
 470033-179 China P2810 160 Hong Kong 470033-190
 470036-659
 470033-239
 P2804 150 Hong Kong 470033-198
 P2805 140 Czech Republic 470033-135
 P2810 140 Latin America 47033-256 470034-524
 KSQ3
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 Compaq Presario 2800 Models
 P2883 220 Korea 470060-035
 P2855 190 Asia Pacific 470054-669
 Compaq Presario 2800 Models
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Front and Right Side Components
 Component Function
Front and Right Side Components
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Rear Panel and Left Side Components
 Keyboard Components
 Num lock key
Keyboard Components
Fn key
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Computer Setup and Diagnostics Utilities
Troubleshooting
 Using Computer Setup
 Select To Do This
File Menu
 Security Menu
Selecting from the Security Menu
 Advanced Menu
Selecting from the Advanced Menu
 Advanced Menu
 Obtaining, Saving, or Printing Configuration Information
Using Compaq Diagnostics
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
 Is there power? Go to Section No Power
Flowchart 2.1-Initial Troubleshooting
 Go to Section No Power Part
Flowchart 2.2-No Power, Part
 Flowchart 2.3-No Power, Part
 Internal
Flowchart 2.4-No Power, Part
 Flowchart 2.5-No Power, Part
 Flowchart 2.6-No Video, Part
 From Section No Video, Part Remove
Flowchart 2.7-No Video, Part
 Flowchart 2.8-Nonfunctioning Docking Station if applicable
 Flowchart 2.9-No Operating System OS Loading
 Flowchart 2.10-No OS Loading from Hard Drive, Part
 Flowchart 2.11-No OS Loading from Hard Drive, Part
 Flowchart 2.12-No OS Loading from Hard Drive, Part
 Flowchart 2.13-No OS Loading from Diskette Drive
 Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive
 Go to Section No Audio, Part Undock
Flowchart 2.15-No Audio, Part
 Flowchart 2.16-No Audio, Part
 Nonfunctioning Device Reseat
Flowchart 2.17-Nonfunctioning Device
 OK?
Flowchart 2.18-Nonfunctioning Keyboard
 Flowchart 2.19-Nonfunctioning Pointing Device
 Flowchart 2.20-No Network or Modem Connection
 Serial Number Location
Illustrated Parts Catalog
 Illustrated Parts Catalog
 Spare Part
Spare Parts Notebook System Major Components
Description Number Displays
 Illustrated Parts Catalog
 LED cover
Description Number Miscellaneous Plastics/Hardware Kit
 Illustrated Parts Catalog
 Keyboards with pointing stick
Description Number
 Illustrated Parts Catalog
 Hard drives
Description Number Top cover
Hard drive bezels
TouchPad
 Illustrated Parts Catalog
 Miscellaneous Cable Kit, includes
 Illustrated Parts Catalog
 MultiBay devices
Battery bezels
 Illustrated Parts Catalog
 Memory expansion boards
Mini PCI communications boards
 Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
 Spare Part Number
 Mass Storage Devices
Mass Storage Devices
 Description Number Optical drives
Mass Storage Devices
Diskette drive
 Spare Parts Miscellaneous not illustrated
Miscellaneous
 Three-button USB mouse
Description Number Power cord, 3-wire
 Tools Required
Removal and Replacement Preliminaries
 Plastic Parts
Service Considerations
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
Packaging and Transporting Precautions
 Workstation Precautions
 Grounding Equipment and Methods
 Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
 Material Use Voltage Protection Level
Static-Shielding Materials
 Removal and Replacement Procedures
 Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
Section Description # of Screws Removed
 Disassembly Sequence Chart
 Removing the Battery Pack
Preparing the Notebook for Disassembly
 Battery Bezel Spare Part Number Information
Removing the Battery Bezel
 Reverse the above procedure to install a MultiBay device
 Removing the Hard Drive
 Hard Drive Bezel Spare Part Number Information
Removing the Hard Drive Bezel
 Memory Expansion Boards
Memory Expansion Board
Spare Part Number Information
 Removing the Memory Expansion Compartment Cover
 Removing a Memory Expansion Board
 Mini PCI Communication Boards Spare Part Number Information
Mini PCI Communications Board
 10. Removing the Mini PCI Communications Slot Cover
 11. Removing a Mini PCI Communications Board
 12. Removing the Connector Cover
Connector Cover
 LED Cover Spare Part Number Information
LED Cover
LED cover 288503-001
 Reverse the above procedure to install the LED cover
 Keyboards Spare Part Number Information
Keyboard
 15. Releasing the Keyboard
 16. Removing the Keyboard Shield
 Reverse the above procedure to install the keyboard
 Displays Spare Part Number Information
Display
 18. Removing the Display Screws
 19. Removing the Display
 Remove the hinge covers from the display Figure
 Top Cover Spare Part Number Information
Top Cover
 21. Removing the Top Cover Screws
 Removal and Replacement Procedures
 23. Removing the Top Cover Screws
 Remove the top cover Figure
 Speaker Assembly Spare Part Number Information
Speaker Assembly
Speaker assembly 285266-001
 Reverse the above procedure to install the speaker assembly
 Display Release Assembly
 26. Removing the Display Release Assembly
 TouchPad and TouchButton Board Spare Part Number Information
TouchPad
 27. Removing the TouchPad
 28. Removing the TouchPad and the TouchButton Board
 Fan Spare Part Number Information
15 Fan
Fan 322499-001
 Reverse the above procedure to install the fan
 Processors Spare Part Number Information
Processor
 Reverse the above procedure to install the processor
 Disk Cell RTC Battery Spare Part Number Information
Disk Cell Real Time Clock RTC Battery
Disk cell RTC battery 198718-001
 31. Removing the Disk Cell RTC Battery
 System Boards Spare Part Number Information
System Board
 32. Removing the Display Supports
 33. Replacing the Fan Channel on the Right Display Support
 34. Removing the System Board Screws
 Reverse the above procedure to install the system board
 Modem Cable
 36. Removing the Modem Cable
 Stand-alone power requirements
Dimensions
 Relative humidity noncondensing
Temperature
Shock
Vibration
 Inch UXGA, TFT Display
 Inch SXGA+, TFT Display
 Inch XGA, TFT Display
 Total power Consumption
 Hard Drives
 Buffer size3
60 GB 40 GB 30 GB 20 GB Physical configuration
Disk rotational
Speed Transfer rate
 Diskette Drive
 CD-ROM Drive
 Track pitch
DVD-ROM Drive
Audio output level
 Center hole diameter
CD-RW Drive
 Weight
Cell, Li ion Battery Pack
Power supply
External AC Adapter
 Hardware DMA System Function
System DMA
 Hardware IRQ System Function
System Interrupts
 System I/O Addresses
 16F Unused
 VGA
 Size Memory Address System Function
System Memory Map
 Table A-1 RJ-45 Network Interface
Pin Signal
 Table A-3 Universal Serial Bus
Table A-2 RJ-11 Modem
 Table A-4 Video
 Table A-5 Parallel
 Table A-6 External Monitor
 Pin Signal Audio
Pin Signal Audio out
Table A-7 Stereo Speaker/Headphone
Microphone
 Conductor Power Cord Set
Power Cord Set Requirements
 Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
 BSI
 Screw Listing
 Table C-1 Phillips M3.0 × 4.0 Screw
Color Qty Length Thread Width Black Where used
Head
 Figure C-2. Phillips M3.0 × 4.0 Screw Locations
 Table C-2 Phillips M2.0 × 5.5 Screw
Color Qty Length Thread Width Silver Where used
 Head Color Qty. Length Thread Width
Figure C-4. Phillips M2.0 × 5.5 Screw Locations
 Table C-3 Phillips M2.0 × 10.0 Screw
Color Qty Length Thread Width Black 10.0 mm Where used
 Figure C-6. Phillips M2.0 × 10.0 Screw Locations
 Table C-4 Phillips M2.0 × 4.0 Screw
Color Qty Length Thread Width Gold Where used
 Figure C-8. Phillips M2.0 × 4.0 Screw Locations
 Figure C-9. Phillips M2.0 × 4.0 Screw Locations
 Figure C-10. Phillips M2.0 × 4.0 Screw Locations
 Figure C-11. Phillips M2.0 × 4.0 Screw Locations
 Figure C-12. Phillips M2.0 × 4.0 Screw Locations
 Figure C-13. Phillips M2.5 × 9.0 Screw Locations
Table C-5 Phillips M2.5 × 9.0 Screw
 Figure C-14. Phillips M2.0 × 8.0 Screw Locations
Table C-6 Phillips M2.0 × 8.0 Screw
 Figure C-15. Phillips M2.0 × 8.0 Screw Locations
 Figure C-16. Phillips M2.0 × 8.0 Screw Locations
 Figure C-17. Phillips M2.0 × 8.0 Screw Locations
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6