Maintenance and Service Guide
Page
Contents
Removal and Replacement Preliminaries
Removal and Replacement Procedures
Screw Listing Index
Product Description
Models
Key
Key Description Options
Compaq Evo Notebook N800c Models
470052-829
470052-747
Nafta
N800c 200 Asia Pacific 470049-123
470035-459
N800c 180 Asia Pacific 470035-307
N800c 170 Asia Pacific 470035-260
N800c 170 Asia Pacific 470035-033
N800c 160 Asia Pacific 470035-220
Compaq Evo Notebook N800v Models
470053-876
470053-756
470053-849
470044-543
470044-722
470035-782
Compaq Evo Notebook N800v Models
470059-646
Compaq Evo Notebook N800w Models
N800w 220 Asia Pacific 470043-590
Compaq Evo Notebook N800w Models
Compaq Presario 2800 Models
Compaq Presario 2800 Models
P2871 200 Hong Kong 470057-646
190 Hong Kong 470057-645
P2810 180
470034-910
P2804 160
P2821 180 European 470047-498 International
Compaq Presario 2800 Models
470033-179 China P2810 160 Hong Kong 470033-190
470036-659
470033-239
P2804 150 Hong Kong 470033-198
P2805 140 Czech Republic 470033-135
P2810 140 Latin America 47033-256 470034-524
KSQ3
Compaq Presario 2800 Models
Compaq Presario 2800 Models
Compaq Presario 2800 Models
Compaq Presario 2800 Models
P2883 220 Korea 470060-035
P2855 190 Asia Pacific 470054-669
Compaq Presario 2800 Models
Features
Maintenance and Service Guide
Clearing a Password
Power Management
Front and Right Side Components
Front and Right Side Components
Component Function
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components
Keyboard Components
Keyboard Components
Num lock key
Fn key
Top Components
Top Components
Top Components
Bottom Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup and Diagnostics Utilities
Using Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Advanced Menu
Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart Description
Flowchart 2.1-Initial Troubleshooting
Is there power? Go to Section No Power
Flowchart 2.2-No Power, Part
Go to Section No Power Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
Internal
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
From Section No Video, Part Remove
Flowchart 2.8-Nonfunctioning Docking Station if applicable
Flowchart 2.9-No Operating System OS Loading
Flowchart 2.10-No OS Loading from Hard Drive, Part
Flowchart 2.11-No OS Loading from Hard Drive, Part
Flowchart 2.12-No OS Loading from Hard Drive, Part
Flowchart 2.13-No OS Loading from Diskette Drive
Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15-No Audio, Part
Go to Section No Audio, Part Undock
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Nonfunctioning Device Reseat
Flowchart 2.18-Nonfunctioning Keyboard
OK?
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network or Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Spare Parts Notebook System Major Components
Spare Part
Description Number Displays
Illustrated Parts Catalog
Description Number Miscellaneous Plastics/Hardware Kit
LED cover
Illustrated Parts Catalog
Description Number
Keyboards with pointing stick
Illustrated Parts Catalog
Description Number Top cover
Hard drives
Hard drive bezels
TouchPad
Illustrated Parts Catalog
Miscellaneous Cable Kit, includes
Illustrated Parts Catalog
Battery bezels
MultiBay devices
Illustrated Parts Catalog
Mini PCI communications boards
Memory expansion boards
Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
Mass Storage Devices
Mass Storage Devices
Mass Storage Devices
Description Number Optical drives
Diskette drive
Miscellaneous
Spare Parts Miscellaneous not illustrated
Description Number Power cord, 3-wire
Three-button USB mouse
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Packaging and Transporting Precautions
Preventing Electrostatic Damage
Workstation Precautions
Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
Section Description # of Screws Removed
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Removing the Battery Pack
Removing the Battery Bezel
Battery Bezel Spare Part Number Information
Reverse the above procedure to install a MultiBay device
Removing the Hard Drive
Removing the Hard Drive Bezel
Hard Drive Bezel Spare Part Number Information
Memory Expansion Board
Memory Expansion Boards
Spare Part Number Information
Removing the Memory Expansion Compartment Cover
Removing a Memory Expansion Board
Mini PCI Communications Board
Mini PCI Communication Boards Spare Part Number Information
10. Removing the Mini PCI Communications Slot Cover
11. Removing a Mini PCI Communications Board
Connector Cover
12. Removing the Connector Cover
LED Cover
LED Cover Spare Part Number Information
LED cover 288503-001
Reverse the above procedure to install the LED cover
Keyboard
Keyboards Spare Part Number Information
15. Releasing the Keyboard
16. Removing the Keyboard Shield
Reverse the above procedure to install the keyboard
Display
Displays Spare Part Number Information
18. Removing the Display Screws
19. Removing the Display
Remove the hinge covers from the display Figure
Top Cover
Top Cover Spare Part Number Information
21. Removing the Top Cover Screws
Removal and Replacement Procedures
23. Removing the Top Cover Screws
Remove the top cover Figure
Speaker Assembly
Speaker Assembly Spare Part Number Information
Speaker assembly 285266-001
Reverse the above procedure to install the speaker assembly
Display Release Assembly
26. Removing the Display Release Assembly
TouchPad
TouchPad and TouchButton Board Spare Part Number Information
27. Removing the TouchPad
28. Removing the TouchPad and the TouchButton Board
15 Fan
Fan Spare Part Number Information
Fan 322499-001
Reverse the above procedure to install the fan
Processor
Processors Spare Part Number Information
Reverse the above procedure to install the processor
Disk Cell Real Time Clock RTC Battery
Disk Cell RTC Battery Spare Part Number Information
Disk cell RTC battery 198718-001
31. Removing the Disk Cell RTC Battery
System Board
System Boards Spare Part Number Information
32. Removing the Display Supports
33. Replacing the Fan Channel on the Right Display Support
34. Removing the System Board Screws
Reverse the above procedure to install the system board
Modem Cable
36. Removing the Modem Cable
Dimensions
Stand-alone power requirements
Temperature
Relative humidity noncondensing
Shock
Vibration
Inch UXGA, TFT Display
Inch SXGA+, TFT Display
Inch XGA, TFT Display
Total power Consumption
Hard Drives
60 GB 40 GB 30 GB 20 GB Physical configuration
Buffer size3
Disk rotational
Speed Transfer rate
Diskette Drive
CD-ROM Drive
DVD-ROM Drive
Track pitch
Audio output level
CD-RW Drive
Center hole diameter
Cell, Li ion Battery Pack
Weight
Power supply
External AC Adapter
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 RJ-45 Network Interface
Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
Table A-4 Video
Table A-5 Parallel
Table A-6 External Monitor
Pin Signal Audio out
Pin Signal Audio
Table A-7 Stereo Speaker/Headphone
Microphone
Power Cord Set Requirements
Conductor Power Cord Set
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Color Qty Length Thread Width Black Where used
Table C-1 Phillips M3.0 × 4.0 Screw
Head
Figure C-2. Phillips M3.0 × 4.0 Screw Locations
Color Qty Length Thread Width Silver Where used
Table C-2 Phillips M2.0 × 5.5 Screw
Figure C-4. Phillips M2.0 × 5.5 Screw Locations
Head Color Qty. Length Thread Width
Color Qty Length Thread Width Black 10.0 mm Where used
Table C-3 Phillips M2.0 × 10.0 Screw
Figure C-6. Phillips M2.0 × 10.0 Screw Locations
Color Qty Length Thread Width Gold Where used
Table C-4 Phillips M2.0 × 4.0 Screw
Figure C-8. Phillips M2.0 × 4.0 Screw Locations
Figure C-9. Phillips M2.0 × 4.0 Screw Locations
Figure C-10. Phillips M2.0 × 4.0 Screw Locations
Figure C-11. Phillips M2.0 × 4.0 Screw Locations
Figure C-12. Phillips M2.0 × 4.0 Screw Locations
Table C-5 Phillips M2.5 × 9.0 Screw
Figure C-13. Phillips M2.5 × 9.0 Screw Locations
Table C-6 Phillips M2.0 × 8.0 Screw
Figure C-14. Phillips M2.0 × 8.0 Screw Locations
Figure C-15. Phillips M2.0 × 8.0 Screw Locations
Figure C-16. Phillips M2.0 × 8.0 Screw Locations
Figure C-17. Phillips M2.0 × 8.0 Screw Locations
Index
Index-2
Index-3
Index-4
Index-5
Index-6
