Getting help, Help and support center | Compaq S0000 / 8000 specs

getting help

help and support center

Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions.

To open the Help and Support Center:

1Press the Help button (select models only) on your keyboard.

Or

Click Start on the taskbar and choose Help and Support.

2Choose Compaq Presario PC Help.

instant support

When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem.

To start Instant Support:

1Click Start on the taskbar.

2Click Help and Support.

3Click Instant Support.

4Click Request Help.

5Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a problem.)

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Compaq S0000 / 8000 manual Getting help, Help and support center, Instant support

Contents

User’s Guide User’s guide USA Table of contents Using the internet Taking care of your pc Index 111 Finding answers to commonly asked questions Safety information Setting up your pc AC power outletPutting your pc together Safety and comfort 15˚ 50-70 cm 20-28 inches Pc back USB Connector Symbol Description Serial Connecting the modem Pc front Other ways to connect Setting up the ethernet connection Upgrading your 56k modem Turning on your pc for the first time Registering your pc Turning off the pc Standby mode Click Turn Off Computer Click Stand By Hibernation mode Automatic standby or hibernation Making recovery cds/dvds Installing software and hardware devices Learning the basics Beginning to use your software Using the desktop Using the start menuIcon Opens Use it to Using compaq organize software Learning to use your pc Using the all programs menu Organizing your all programs list Using the mouse Using pc help & tools Scrolling AutoscrollingPanning Using the keyboard Switching mouse button functionsChanging mouse pointer speed About your keyboard Internet keyboard Wireless keyboard set Standard keyboard Standard keyboard features Alphanumeric keysFunction keys Edit keys Arrow keys Numeric keys Keyboard indicators Special keyboard buttonsIcon Name Description Key Icon Feature Description Standby Take 10-30 seconds before screen reappears Media control keys CD/DVD/MP3 Key Icon Feature Description Adjusting the monitor Customizing the buttons Using a printer User’s guide Using the internet About the internet User’s guide Setting up your internet account User’s guide Using a browser Searching the internet Restricting internet content If using outlook express Sending and receiving e-mailSending e-mail messages with outlook express If your isp provides the e-mail program Receiving e-mail messages with outlook express Getting help Help and support centerInstant support Using compaq connections Getting messagesTurning off messages Resolving problems Warranty & support guideRe-enabling messages Upgrading and servicing the pc Online guides Web sites about your pcMicrosoft windows xp operating system Using speakers Working with sound, pictures, and video Adjusting speaker volume Connecting a multi-channel speaker system to your pc Configuring the multi-channel sound manager Configuring multi-channel audio output for the dvd player Using a microphone Adjusting microphone volume Using the microphone with multi-channel audio Working with digital images About the 7-in-1 memory card readerSpecial note about the safely remove hardware utility Card Slot Reader Using the 7-in-1 memory card reader Slot memory card readerCard Insert Into 4-slot reader Using your cd, dvd, and diskette drives Handling cds/dvdsYour drive options Drive What it does Inserting and removing cds and dvds Using the combo drive Using the diskette floppy drive Playing cds and dvdsPlaying music cds with musicmatch jukebox Playing cds and dvds with windows media player Playing dvd movies with the intervideo windvd player Dvd terms Click InterVideo WinDVD Using country/region codes Creating burning cds with recordnow Getting started with recordnow Creating a music cd Creating burning music cds with windows media player Creating a data cd Creating burning data cds using windows xp program Creating burning dvds using the dvd writer drive Using a tv as a monitor Connecting to a tv setCables you may need User’s guide Viewing the pc image on your tv screen Disconnecting the tv Disabling the tv option Protecting your pc from power surges Using virus protection programsTaking care of your pc Increasing available hard disk drive space Unavailable hard disk drive space Uninstalling programs Emptying the recycle binViewing the amount of used and free disk space Cleaning up your hard disk drive Removing desktop icons Troubleshooting Audio Cd-rom, cd-rw, dvd-rom, or dvd writer drive Diskette floppy drive select models only Display monitor Hardware installation Hard disk driveEnd Task Internet access Click Start and choose Control PanelHardware tab Keyboard and mouse Memory Click Turn Off Computer Power Miscellaneous User’s guide Using application recovery and system recovery Using application recovery and system recovery User’s guide Using application recovery and system recovery Creating recovery cds/dvds Using recovery cd-dvd creator To run the recovery cd-dvd creator program Using the recovery tools cd System restore Application recovery To start system restore System recovery Starting system recovery if the pc is responding Starting system recovery if the pc is not responding System recovery using recovery discsStarting system recovery using recovery discs To run system recovery program using recovery discs Upgrading and servicing the pc Preparing the pcSeries model and S0000 series model Disconnecting the power cord Removing the pc access panel on the S0000 series model Removing the pc access panel on the 8000 series Removing the front bezel from the S0000 series Removing or upgrading a drive Removing the front bezel from the 8000 series Disconnecting the optical drive cables Locating drive positionsRemoving a drive Drive positions on the S0000/8000 series S0000 shown User’s guide Removing a drive from the S0000 series Removing an optical or diskette drive from the 8000 series Removing a hard disk drive from the 8000 series Replacing or adding a drive To replace or add a drive User’s guide Reassembling the diskette adapter Upgrading or replacing memory Removing a memory moduleReplacing the diskette drive adapter on the 8000 series Locating the memory module Replacing or adding a memory module Removing a memory moduleOpening the latches on the memory module socket Removing or installing an expansion card Installing a memory module To remove an expansion card Removing an expansion card on the S0000/8000 S0000 shown To install an expansion card Replacing the expansion bracket cover on the S0000 series Reassembling the pc Replacing the front bezel on the S0000 seriesReplacing the front bezel on the 8000 series Reconnecting the power cable on the S0000/8000 S0000 shown Upgrading and servicing the pc User’s guide Index CD/DVD DVD Index Receiving e-mails, 39 recording volume, adjusting Messages, 42 telephone numbers User’s guide