Compaq S0000 Series manual Internet access, Click Start and choose Control Panel, Hardware tab

hardware installation (continued)

Symptom	Problem	Solution
New or existing device does	A hardware device conflict	To resolve a device conflict, you may need to disable one
not work after installing a	exists.	of the devices or uninstall an old device driver.
new device.		1	Click Start and choose Control Panel.
		2	Click Performance and Maintenance, if it is
			present.
		3	Double-click the System icon and select the
			Hardware tab.
		4	Click the Device Manager button.
		5	Click the + (plus) symbol next to the problem device
			and check for exclamation points in a yellow circle near
			the device icon. The exclamation point means there is a
			device conflict or problem with the device. Exclamation
			points do not always appear when a device is not
			working properly.
		6	If there is an old or unnecessary device driver listed in
			the Device Manager, this may be causing the device
			conflict. To uninstall the old driver for the new device
			driver to work properly, do the following: Right-click the
			device, click Uninstall, and then click OK.
		7	Right-click the device and select Properties.
		8	If available, click the Resources tab to verify that there
			is a device conflict.
		9	Click the General tab to see if your device is enabled
			and working properly. If it is available, click the
			Troubleshoot button and follow the onscreen
			instructions in the device troubleshooter wizard.
		10	Restart the PC. Click Start, click Turn Off Computer,
			and then click Restart.

internet access

Symptom	Problem	Solution
Cannot connect to the	Internet Service Provider	Verify Internet settings, or contact your ISP for assistance.
Internet.	(ISP) account is not set up
	properly.
	Modem is not set up	Reconnect the modem, verifying connections; see page 7.
	properly.	Note that your PC may also have an Ethernet network
		interface (also called a network interface card, or NIC) that
		connects to a LAN (Local Area Network). Although it looks
		similar to the modem connector, the RJ-45 Ethernet network
		connector is not the same. Verify that you are using the
		modem connector. Do not connect a telephone cable to the
		NIC. Do not plug a network cable into a telephone service
		line; doing so may damage the NIC.
	Web browser is not set up	Verify that the Web browser is installed and set up to work
	properly.	with your ISP.

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