Compaq SHE55C manual Self Help, Problem Cause Action

Note: Select models offer an extra heating options to improve dry- ing performance. Refer to “Wash Cycle options” under the Operat- ing the Dishwasher section of this manual.

Self Help

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.

Problem		Cause		Action
Dishwasher	1.	Door may not be properly latched.	1.	Shut the door completely.
does not start	2.	Unit may not be turned on.	2.	Press the main power switch to turn unit on.
	3.	Unit not reset or previous cycle not completed.	3.	To reset, refer to “Canceling or changing the cycle” section in
	4.	Delay start engaged.		this manual.
	5.	Interruption of electrical power supply to dishwasher or blown	4.	To reset, refer to “Delay Start” section in this manual.
		fuse.	5.	Check circuit breaker.
	6.	Child lock activated (select models).
			6.	Deactivate the child lock. Refer to “Child Lock” section in this
	7.	The door may have been closed without first selecting a cycle.
				manual if applicable.
	8.	Water supply may not be turned on.
			7.	Select a cycle and close the door.
			8.	Check and turn on water supply.
Dishwasher	Default factory settings alert the customer that the cycle has com-		To adjust the volume or deactivate, refer to “Cycle Completion
beeping (end
	pleted by beeping. This feature can be deactivated if so desired.		Signal” section in this manual.
of cycle signal)
Display does not	1.	A fuse may have been blown or circuit breaker tripped.	1.	Check the fuse or circuit breaker box and replace the fuse or
illuminate or	2.	Door not closed or latched.		reset the breaker if necessary.
console lights are	Note: For models with controls on the top portion of the door, the		2.	Ensure that door is properly latched and completely closed.
not on	display only illuminates when the door is opened and controls are
	visible.
Dishwasher	1.	Incoming water is not warm enough.	1.	Before starting a cycle, run hot water faucet at the sink nearest
	2.	Cycle time can vary due to soil and water conditions.		to the dishwasher.
seems to run a
	3.	Rinse agent dispenser is empty.	2.	Sensors in the dishwasher automatically increase the cycle
long time
	4.	Dishwasher connected to cold water supply.		time to ensure a good wash when heavy soil is detected.
			3.	Add rinse agent.
	Note: Refer to “Cycle Chart Data” section in this manual for typical		4.	Verify dishwasher is connected to hot water supply plumbing.
	cycle length.
Dishes aren’t	1.	Spray arm movement is obstructed.	1.	Ensure that spray arm movement is not blocked by hand rotat-
				ing spray arms.
getting clean	2.	Spray arm nozzles clogged.
			2. Remove the spray arms and clean according to “Check/Clean
enough	3.	Improper use of detergents.
				the Spray Arm Nozzles” in Care and Maintenance section of this
	4.	Filters could be clogged.
				manual.
	5.	Dishes are nested or loaded too close together.
			3. Increase or decrease detergent depending on the water hard-
	6.	Selected wash cycle is not suitable for food soil condtions.
				ness. Refer to Table under “Adding Detergent and Rinse Agent”.
			4.	Clean the filter. Refer to “Check/Clean the Filter System” under
				Care and Maintenance section of this manual.
			5.	Rearrange load such that water spray can reach all items in the
				dishwasher. See also “Preparing and Loading” section of this
				manual.
			6.	Refer to “Wash Cycle” section in Operating the Dishwasher sec-
				tion of this manual.
Dishes are not	1.	Rinse agent dispenser is empty. (Rinse agent indicator is	1.	Add rinse agent. The use of rinse agent improves drying.
getting dry		activated).	2.	Rearrange load to ensure items are not nested. Refer also to
enough	2.	Improper loading of dishes.		the “Preparing and Loading” section of this manual.
	3.	Selected cycle does not include drying.	3.	Rinse and Hold setting does not include drying cycle,

Note: Plastic or Teflon do not typically dry as completely as other

items due to their inherent properties.

Odor	1.	Food debris is present at the bottom of the dishwasher.	1.	Remove the filters and clean according to the “Check/Clean the
	2.	Food particles are present near the door seal.		Filter System” section of this manual.
			2.	Refer to “Clean the Door Gasket and Door Seal” in the Care and
	3.	Dishes left too long in unit before running a cycle.
				Maintenance section of this manual .
	4.	Residual water is present at the bottom of the dishwasher.
			3.	Run a Rinse/Hold cycle if you do not intend to immediately wash
	5.	Drain hose is obstructed.		the dishes.
			4.	Ensure the unit has completely drained from the last cycle.
				Refer to the “Canceling or changing the cycle” section of this
				manual.
			5.	Remove any obstructions from the drain hose by calling quali-
				fied personnel.
			Note: If odor still persists, run the Normal/Regular cycle until it
			flushes and interrupt the cycle and place an 8 oz. cup of distilled
			white vinegar solution on the top rack and then finish the cycle.

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