En
TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | ||||||
The shutter button does not | The camera is not turned on. | Turn the camera on. | ||||||
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The camera is processing a | Wait until the light stops blinking | |||||||
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| picture; the ready LED light is still | before attempting to take another | |||||
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| blinking. | picture. | |||||
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LCD |
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The LCD display is dark. | Protective plastic film still in place | Make sure the protective plastic film | ||||||
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| The LCD brightness level is set | Increase the brightness level on | |||||
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| too low. | your LCD to meet your personal | |||||
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| needs. See p.40 for setting the | |||||
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| brightness. | |||||
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The LCD screen looks milky | Protective plastic film still in place | Make sure the protective plastic film | ||||||
and or scratched. | on the camera. | covering the LCD during shipment, | ||||||
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| has been removed. | |||||
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The LCD is not displaying | LCD is turned off. | Turn the LCD on, by pressing ( |
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anything. |
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| The battery level is low. | Replace the batteries. | ||||||
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VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000) | ||||||||
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Cannot playback stored video | Video playback files are missing. | Install Microsoft DirectX 9. (p.49) | ||||||
clips on the computer. |
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INSTALLING SOFTWARE AND DRIVERS |
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Camera is not responding | The operating system may not be | Reset the camera by pressing | ||||||
during picture download to the | allocating adequate resources to | the reset button with a pointed | ||||||
PC. | download the pictures. | object such as a pen. Reboot the | ||||||
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| computer. | |||||
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| The | Check that the | |||||
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| plugged into the camera. | plugged into the camera. | |||||
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| The | Check that the USB cable is | |||||
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| plugged into the computer. | plugged into the computer. | |||||
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| The computer is not powered on. | Turn your computer on. | |||||
Cannot transfer pictures to the | The Software is not installed on | Disconnect the | ||||||
computer. The New Hardware | the computer. | from the camera and the computer. | ||||||
Wizard cannot locate drivers. |
| Install the camera software and | ||||||
(Windows 98/98SE) |
| drivers. (p.49) | ||||||
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| Software is not fully or correctly | Disconnect the | |||||
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| installed on the computer. | from the camera and the computer. | |||||
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| Uninstall the software: Start- | |||||
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| Remove Programs. | |||||
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| camera drivers. (See p.49) | |||||
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