TROUBLE SHOOTING

TROUBLE SHOOTING

Problem

Possible Cause

Possible Solution

 

 

 

 

The power is not on.

Press the Power button to turn the camera

 

on.

 

 

 

 

 

 

The batteries were not

See “Loading the Batteries”.

 

loaded properly.

The camera is not

 

 

 

 

Replace with unused alkaline or fully

running.

 

 

Batteries are depleted.

recharged batteries (two AAA-size

 

 

batteries).

 

 

 

 

The battery cover is not

Close the cover correctly and securely.

 

closed properly.

 

 

 

 

 

 

The camera is in the

Slide the function switch to Capture

 

Playback Function mode.

Function mode.

 

 

 

 

 

Wait until the flash finishes charging.

 

The flash is charging.

Press the shutter button when the indicator

The camera is not

 

glows a steady orange.

 

 

 

• Obtain a new SD card and insert it.

taking pictures.

 

 

The SD card or internal

• Download images to your computer, and

 

then erase them from the card to free

 

memory is already full.

 

up more space.

 

 

 

 

• Delete unwanted files.

 

 

 

 

The SD card is not

• Format the SD card with the camera.

 

formatted correctly.

• Ask SD card manufacturer for assistance.

 

 

 

Picture is not clear.

The lens is dirty.

Clean the lens.

 

 

 

Picture is too dark.

No enough light.

• Use Fill flash during night time.

• Use Auto flash during daytime.

 

 

 

 

 

 

 

Clean the viewfinder with a soft cloth

 

Viewfinder is dirty.

or cotton swab. See the Camera

 

 

maintenance section.

 

 

 

The pictures are

Hands were not steady

Ensure hands are steady when taking

picture and remain steady one second

blurred.

when taking the picture.

after clicking the Shutter button.

 

 

 

 

 

 

The picture subject was not

Keep a minimum distance of 60 inches

 

in the focus range of the

between the subject and the camera lens

 

camera.

to stay in the focus range of the camera.

 

 

 

The pictures show on

The picture size is large.

Select a smaller picture size, M picture

the LCD very slowly.

size recommended.

 

 

 

 

The flash doesn’t fire.

The flash mode is set to

Set the flash to any other mode except

Off.

Off.

 

 

 

 

There is something

White balance is not

Reset the white balance feature to Auto, or

wrong with the color of

for the specific lighting in the surrounding

properly.

the photographs.

area.

 

 

 

 

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Concord Camera C 3.1 SL manual Trouble Shooting, Problem Possible Cause Possible Solution, See Loading the Batteries