Appendix 2 – Troubleshooting
| Problem | Possible cause | Solution |
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| The camera | The camera is | Press the power button to turn the camera ON. |
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| has no power. | turned off. |
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| The batteries are | Replace the batteries with fresh ones. Refer to |
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| discharged. | Inserting Batteries. |
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| The batteries are | Check the battery orientation. Refer to Inserting the |
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| inserted incorrectly. | Batteries. |
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| The camera | Ensure the green | If the light is flashing, wait until it emits a steady light |
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| won’t take a | Camera Ready LED | before taking a picture. The camera may be waiting |
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| picture. | indicator is on and | for the flash to charge. |
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| not flashing. |
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| Is the camera | The camera’s buttons are not functional when |
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| connected to a | connected to a PC. Disconnect the camera to take |
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| computer? | more pictures. |
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| The flash | Is the flash on? | Ensure the flash is set to auto or always on. Refer to |
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| doesn’t work. |
| Setting the Flash. |
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| The batteries may | If the batteries are too weak, the flash will be unable |
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| be weak. | to recharge. Turn the camera off and wait a few |
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| seconds before turning it back on. If this doesn’t |
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| work, replace the batteries. |
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| The images | The camera or | Hold the camera steady or put it on a tripod to take |
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| are blurry. | subject was moving | pictures. |
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| when the shot was |
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| taken. |
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| The computer | The camera was | Connect the camera to the computer with the USB |
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| does not | connected to a | cable. Select [My computer] > [Control panel] > |
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| recognize the | personal computer | [System] > [Device manager]. From [other devices] |
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| camera | by USB before | delete [Composite USB device] or [unknown device]. |
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| installing software. | Disconnect the camera from the computer, install the |
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| software, and then reconnect the camera. |
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| 53 | |
