Troubleshooting

 

 

Symptom

Explanation

 

 

Powerdoesnotturnonoris

• If the built-in battery is or has been discharged, use the adapter to fully recharge it before use.

notworkingproperly.

• If the player does not turn on after it is charged, press the “RESET” button on the bottom side of the player

 

and then turn on.

 

• If the System folder is deleted, upgrade the firmware before use.

 

• Check to see if the switch on the bottom side of the player is placed to “HOLD”. If it is on “HOLD”, the

 

power button will not function.

Screendoesnotturnoneven

Check to see if the switch on the bottom side of the player is placed to “AV OUT”. If it is on “AV OUT”, move the switch

aftertheplayerispoweredon.

to“LCD”.

Systemcrashesduring

Perform a HDD check (chkdsk) before using. If HDD error is occurred, system may malfunction. Connect A3 to a

playback.

PC. Type chkdsk e: /f at the cmd prompts. (Replace e: with the disk letter assigned to your A3 on your PC). For further

 

detail, please visit our homepage at (http://www.COWON.com) - customer support -FAQ section.

Systemcrashesduring

Perform a HDD check (chkdsk) before using. If HDD error is occurred, system may malfunction. Connect A3 to a

recording

PC. Type chkdsk e: /f at the cmd prompts. (Replace e: with the disk letter assigned to your A3 on your PC). For further

 

detail, please visit our homepage at (http://www.COWON.com) - customer support -FAQ section.

“X”displayedonthescreen,

You must format the unit in FAT32 format; otherwise system will not operate properly. Visit our website (www.

andunitdoesnotstartafter

COWON.com) for the latest version of Firmware.

formatting.

 

 

 

Systemdoesn’trespond

If system folder was deleted, please visit our website (http://www.COWON.com) and download the latest firmware and

becausesystemfolderwas

upgrade before use.

deleted.

 

 

 

Buttonsdon’trespond.

Make sure “HOLD” switch is set to off. “HOLD” switch is located in the bottom of the player.

 

 

Speakerdoesnotwork

• Go to Setup - Sound - Speaker and check to see if it is set to Auto-Off or On. If it is set to Off, no sound is

properly.

heard from the speaker.

 

• Check to see if the volume is set to “0”, then adjust the volume.

Buttonoperationdoesnot

This is because the player was set to Power Save mode to save battery power. Buttons will operate normally after 3

respondquicklyduringmovie

to 4 seconds.

ormusicplayback.

 

 

 

NothingisheardfromFM

• FM radio reception may be poor or static may be heard depending where the player is used, such as inside

radio.

buildings, subways or moving vehicles. Listening to FM radio may be impossible in areas shaded from radio

 

transmissions.

 

• Check to see if the earphone is connected to the player. This player does not have a separate antenna,

 

therefore uses earphones as antennas to receive radio reception.

Noisyrecordings

Noise from the HDD may be picked up by built-in microphone during recordings. Also, due to limitation of digital

 

devices, recorded audio may not sound normalized.

37

COWON A3

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Cowon Systems A3 Then turn on, Power button will not function, Screendoesnotturnoneven, Playback, Recording, Transmissions