Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the "Requesting Assistance or Service" section.
Microwave does not operate, first check the following:
•Is the microwave oven plugged into a live outlet with the proper voltage? (See Installation Instructions.)
•Have you blown a household fuse or tripped a circuit breaker?
•Has the electric company experienced a power failure?
Other possible problems and their causes:
Problem | CAUSE |
|
|
Nothing works. | • The power supply cord is not plugged into a live circuit with |
| the proper voltage. (See the “Electrical requirements” on |
| page 5 and “Gounding instructions” on page 6.) |
| • A household fuse has blown or a circuit breaker has tripped. |
| • The electric company has had a power failure. |
The microwave oven | • You are using the oven as a timer. Touch OFF/CANCEL to |
will not run. | cancel the Minute Timer. |
| • The door is not firmly closed and latched. |
| • You did not touch START/ENTER. |
| • You did not follow directions exactly. |
| • An operation that you set earlier is still running. Touch |
| OFF/CANCEL to cancel that operation. |
|
|
Food is not cooked | • The electric supply to your home or wall outlets is low or |
enough. | lower than normal. Your electric company can tell you if the |
| line voltage is low. Your electrician or service technician can |
| tell you if the outlet voltage is low. |
| • The cook power is not at the recommended setting. Check |
| the “Cooking guide” section on page 27. |
| • You have not allowed enough cooking time for the amount of |
| food being cooked. Larger amounts of food need longer |
| cooking times. |
The display shows a time counting down but the oven is not cooking.
•You have set the controls as a minute timer. Touch OFF/CANCEL to cancel the Minute Timer.
If none of these items was causing your problem, see the "Requesting Assistance or Service" section on page 31.
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