Requesting Assistance or Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* …
Call our toll free number. Dial toll free from anywhere in the U.S.A.:
and talk with one of our trained consultants. The consultant can instruct you in
how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
3.If you need replacement parts …
To locate replacement parts in your area, refer to Step 2 or call our Consumer Assistance Center number in Step 1.
2. If you need service* …
Contact the dealer from whom you purchased the appliance or the authorized servicer in
your area. For help finding an authorized servicer in your area, call our toll free telephone number in Step 1.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “A Note to You” section.) This information will help us respond properly to your request.
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