Building Networks for People
and the devices of the opposite end.
B. Frequently asked questions
Q. What if I forget my password?
A. Every access to Video Server needs authentication. If you are one of the managed users, you have to ask the administrators for the password. If you are the administrators, there is no way to recover the root password. The only way to regain access to Video Server is to utilize the default setting button on the rear panel to restore the factory settings and reinstall it.
Q. Why can I not watch video from Video Server after it is authenticated? A. There are many possible scenarios regarding this problem,
1.If you have just installed Video Server and are unable to watch the video, check the video modulation on the Configuration page.
2.If Video Server is well installed and you are accessing Video Server for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of
Q. What is the
A. The
Q. Why is the timestamp different from the system time of my PC or notebook?
A. The timestamp is based on the system time of Video Server. It is maintained by a
Q. Why does the image not refresh regularly?
A. In a modem environment, it is because the bandwidth of PPP connection is far less than Ethernet. If the difference of the timestamp is not stable, adjust the UART FIFO lower in both receiving and transmitting from modem property in the control panel. While in Ethernet, it may be due to time taken in storing snapshots into memory upon events occurring.
Q. How does Video Server detect the supported PTZ cameras automatically?
A. If there is no camera detected, Video Server will monitor the CTS of the camera control cable
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