Before You Call for Service

Problem

May Be Caused By

What to Do

Water backs up in sink

Garbage disposal or sink

Run garbage disposal to eliminate food and

when dishwasher drains

trap full

obstructions in sink. Make sure sink drains properly.

Door will not close

Racks not slid in all the way

Check to make sure there is nothing blocking the

 

 

rack(s) from rolling all the way into the dishwasher.

1 minute appears on the

The program is taking longer

None. Next time the program is run, the corrected

display

than estimated.

time will be displayed.

Unusual noise

Improper loading

Utensils may not be secure or something small

 

 

may have dropped from the rack. Water may cause

 

 

utensils to rattle. Make sure dishware is secure.

 

Spray arms not rotating

Make sure that both spray arms rotate freely. Make

 

properly

sure that items do not obstruct movement of spray

 

 

arms. If necessary, clear any obstructions.

 

 

Make sure holes in spray arms are not blocked. If

 

 

necessary, clean spray arms. See page 15.

 

Drain pump makes droning

Overflow protection has engaged and is pumping

 

sound that can be heard

water out of the dishwasher. Turn off water valve,

 

from outside dishwasher and

disconnect power and call for service.

 

does not stop when main

 

 

power switch is turned off

 

Bad odor in washing

Door seal and surrounding

See instructions for cleaning door on page 13.

compartment

area (corners) dirty

 

 

Low temperature cycles

Run a cycle with a higher temperature about once

 

have been selected for a

a month.

 

prolonged period

 

Detergent left in detergent

Dispenser lid blocked

Detergent lid may not be opening. Check for items

compartment (detergent

 

blocking it.

compartment will not

Old detergent

Do not use detergent that is hard or caked inside

open)

 

box. Use only fresh detergent. Add detergent to

 

 

dishwasher just before starting it.

 

Spray arms do not rotate

Make sure that both spray arms rotate freely. Make

 

properly

sure that items do not obstruct movement of spray

 

 

arms. If necessary, clear any obstructions.

 

 

Make sure holes in spray arms are not blocked. If

 

 

necessary, clear holes with a pointed object and

 

 

rinse under water.

Dishes not dry

Drying option needed

Select the Drying option for higher temperature

 

 

rinse and better drying.

 

No rinse agent or rinse

Fill rinse agent dispenser. Rinse agent helps dishes

 

agent dispenser not set

to dry faster. Check rinse agent dispenser setting.

 

properly

 

 

Plastic items

Certain plastic materials are difficult to dry. Plastics

 

 

may need to be towel dried. Also try opening door

 

 

after cycle is complete.

 

Improper loading or

Do not overload, under-load or nest items. Make

 

unloading

sure dishwasher is loaded according to instructions

 

 

starting on page 6.

 

Dry cycle interrupted

Door opened too soon. Make sure dry portion of

 

 

cycle is complete before opening door.

 

 

continued....

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