Before You Call for Service

Problem Solution Guide (cont.)

Problem

May Be Caused By

What to Do

Chipping or breaking

Improper loading

Do not overload. Load between rack prongs, not

of glassware

 

over them. Glasses loaded over prongs will not be

 

 

supported and may chip or break. Make sure glassware

 

 

is secure and can’t come loose. Always use the top

 

 

rack for delicate items.

Dishes are not clean

Spray arms do not rotate

Make sure that both spray arms rotate freely. Make

 

properly

sure that items do not obstruct movement of spray

 

 

arms. If necessary, clear any obstructions.

 

 

Make sure holes in spray arms are not blocked. If

 

 

necessary, clean spray arms. See page 15.

 

Incorrect detergent use

Use only correct amount of dishwasher detergent

 

 

according to water hardness. See page 8. Fill

 

 

dispenser only when ready to start the dishwasher.

 

 

Do not use old or caked detergent. Store dishwasher

 

 

detergent in dry place and in a closed container.

 

 

Change the dishwasher detergent if results are still

 

 

poor.

 

Cycle selected is too short

Select normal or heavy wash cycle.

 

Incorrect loading

Make sure dishes and flatware are loaded properly.

 

 

See Loading Your Dishwasher section. Make sure

 

 

all items are loaded securely and do not tip over. Avoid

 

 

placing very tall glasses in the corners of the rack.

 

Filter system clogged or not

Make sure filter system is clean and properly installed.

 

installed properly

See page 13.

 

Detergent build-up in

Pour a teaspoon to tablespoon of citric acid crystals

 

dishwashing compartment

or white vinegar into the pre-wash compartment in

 

 

the detergent dispenser. Run a normal cycle with no

 

 

dishes.

 

Chucks of food left on

Check to make sure drain outlet cover is in place. See

 

dishes or in dishwasher

page 14.

 

compartment due to drain

 

 

outlet cover being removed

 

Whitish-blue sticky film

To much rinse agent

See page 12 to change rinse agent dispenser

on dishes

 

setting. If water is very soft, you may need to dilute the

 

 

rinse agent, see page 9.

 

Using liquid rinse agent

Do not use rinse agent with detergent that contains

 

with a detergent that

rinse agent or change detergent type.

 

already contains rinse

 

 

agent

 

Spotting and filming

Hard water/incorrect use of

Use correct amount of dishwasher detergent or change

 

dishwasher detergent

detergent type. See page 8. NOTE: phosphate free

 

 

detergents do not work well with hard water.

 

 

You may need a home water softener.

 

No rinse agent

Make sure rinse agent dispenser is full.

 

Rinse agent dispenser not

See pages 9 and 12.

 

set correctly

 

 

Too little water

Make sure water valve is fully open. Make sure that

 

 

water pressure is between 4.2 and 140 psi and flow

 

 

rate is a minimum of 3.0 gpm.

 

 

 

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