Before You Call for Service

Problem

May Be Caused By

What to Do

Spotting and filming

Spray arms do not rotate

Make sure that both spray arms rotate freely. Make

(cont.)

properly

sure that items do not obstruct movement of spray

 

 

arms. If necessary, clear any obstructions.

 

 

Make sure holes in spray arms are not blocked. If

 

 

necessary, clear holes with a pointed object and rinse

 

 

under water.

 

Strainer blocked

Check strainer. Clean if necessary.

 

Etching

Washing at too high a temperature and/or using too

 

 

much detergent can cause etching on (crystal) glass

 

 

(a permanent condition). To prevent damage, wash

 

 

(crystal) glass at “normal” temperature and dispense

 

 

dishwasher detergent according to page 8.

Marks, discoloration or

Aluminum utensils

Be sure aluminum utensils, especially light weight, foil-

other stains

rubbing against items

type pans, do not touch dishes.

 

during wash cycle

 

 

Lipstick and tea can be

Change to a dishwashing detergent with bleach.

 

difficult to remove

 

Yellow or brown marks

Iron or manganese in

To remove spots, use a non-abrasive cleaner.

 

water

Temporary solution:

 

 

 

 

Pour a teaspoon to tablespoon of citric acid crystals

 

 

in place of the pre-wash detergent in the detergent

 

 

dispenser. Follow this pre-wash with a full detergent

 

 

wash. Use the Heavy Wash cycle.

 

 

 

 

 

Permanent solution: Install an iron removal system in

 

 

the water supply.

 

Washing copper with

Yellow film on sterling silver results when you wash

 

sterling silver

copper utensils in the same load. Silver polish will

 

 

usually remove this type of stain.

 

Tea or coffee (tannic acid)

Remove tea or coffee stains by hand using a solution

 

stains

of ½ cup bleach and three cups warm water. Do not

 

 

use on sterling silver or silver plate.

Discoloration of stainless

Allowing salty or acidic

Rinse flatware that is to stand several hours before

steel, silver plate

foods to remain on

washing or run Rinse and Hold cycle.

 

flatware

 

 

Silver contacting stainless

Do not put flatware made of different materials in the

 

steel or aluminum

same silverware basket compartment. Direct contact

 

 

to stainless steel can cause permanent damage to

 

 

silver.

Distortion of plastics

Plastic item not

Do not wash plastic items in dishwasher that are not

 

dishwasher safe

“dishwasher safe.”

Marks on melamine and

Porous material

Use a special cleaner for plastic.

plastics

 

 

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