TROUBLESHOOTING
Occasionally, a problem is minor and a service call may not be necessary - use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PROBLEM | SOLUTION |
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When the refrigerator does not work. | • Check to see if there is a power failure. |
| • Check if the power plug is plugged into the power outlet. |
| • Check that the fuse has not blown. |
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When the refrigerator is cooling | • The temperature control dial may be set too high. |
excessively. | • If you place food containing alot of moisture directly under the cool air out- |
| lets they will freeze easily. This does not indicate malfunction. |
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When the refrigerator is not cooling | • The food may be packed too tightly together which will block the flow of |
sufficiently. | cool air. |
| • You may have put something hot or a lot of food into the refrigerator. |
| • The door may not have been closed properly. |
| • The door gaskets may be damaged. |
| • The refrigerator may not be ventilated. |
| • There may be insufficient clearance between the refrigerator and the sur- |
| faces. |
| • The temperature control dial may not be set properly. |
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When the defrosting water overflows | • Check that the drain pipe and the drain hose are not clogged. |
inside the refrigerator and onto the | • Check that the drain pan is housed properly. |
floor. |
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When condensation forms | • Condensation may form on the outside when the humidity is high such as |
on the outside of the refrigerator. | during a wet season. This is the same result as the condensation formed |
| when chilled water is poured into a glass. It does not indicate a failure. |
| Wipe dry with a dry cloth. |
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When you hear a sound like | • If you hear a sound like “water flowing” that is the sound of refrigerant |
water flowing. | flowing. It does not indicate a malfunction. |
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When the cabinet’s side | • The side panel of the cabinet will heat up when the door is opened or |
panel heats up. | closed frequently, when starting the unit, and when the unit operates in the |
| summer with high ambient outside temperature. In such cases, do not |
| touch the panel. The longer the compressor runs, the warmer the sides |
| will get on the unit and the longer they will stay warm. |
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