Skips every other label
(Print quality is good, but every other label is skipped).
The label is formatted too close to the top edge of the label: Leave white space equal to
The media is not calibrated: Calibrate it (see Chapter 4).
The Media Sensor may need to be repositioned (see Chapter 3).
The media sensor or media sensor circuitry may be defective: Call for service.
Unable to print in rotation 4
The characters are formatted outside the dimensions of the label: Check that the row/column values provide enough room for the height of the image being printed.
Prints light on the right side of the label
The media width adjustment is set for a narrower media width than is actually being used: Adjust for the media width (see Chapter 5).
The printhead is not properly aligned: Call for service.
The printhead carrier assembly is not latched down: Latch it.
Printer fails to power on
The AC wall outlet may be faulty: Try another outlet.
A fuse may be blown: Call for service.
The power supply may be faulty: Call for service.
A defective power switch may exist on the printer: Call for service.
Label advances 1-2 inches before a fault indication
The ribbon may be incorrectly installed. Ensure that the ribbon’s inked side faces the paper. With most ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the paper. Or, if using label stock, the sticky side of a label will pull off the ink.
A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon: Ensure that the correct type of ribbon is being used with the media.
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