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Warranty and service

Limited warranty

When you purchase any new Fisher & Paykel whiteware product for personal or consumer use you automatically receive a one year limited warranty covering parts and labor for servicing within the 48 mainland United States, Hawaii, Washington DC and Canada. In Alaska the limited warranty is the same except that you must pay to ship the product to the service shop or the service technician’s travel to your home. Products for use in Canada must be purchased through the Canadian distribution channel to ensure regulatory compliance.

If the product is installed in a motor vehicle, boat or similar mobile facility, you receive the same one year limited warranty, but you must bring the vehicle, boat or mobile facility containing the product to the service shop at your expense or pay the service technician’s travel to the location of the product.

Fisher & Paykel undertakes to:

Repair without cost to the owner either for material or labor any part of the product, the serial number of which appears on the product, which is found to be defective. In Alaska, you must pay to ship the product to the service shop or for the service technician’s travel to your home. If the product is installed in a motor vehicle, boat or similar mobile facility, you must bring it to the service shop at your expense or pay for the service technician’s travel to the location of the product. If we are unable to repair a defective part of the product after a reasonable number of attempts, at our option we may replace the part or the product, or we may provide you a full refund of the purchase price of the product (not including installation or other charges).

This warranty extends to the original purchaser and any succeeding owner of the product for products purchased for ordinary single-family home use.

All service under this limited warranty shall be provided by Fisher & Paykel or its Authorized Service Agent during normal business hours.

How long does this limited warranty last?

Our liability under this limited warranty expires ONE YEAR from the date of purchase of the product by the first consumer.

Our liability under any implied warranties, including the implied warranty of merchantability (an unwritten warranty that the product is fit for ordinary use) also expires ONE YEAR (or such longer period as required by applicable law) from the date of purchase of the product by the first consumer. Some states do not allow limitations on how long an implied warranty lasts, so this limit on implied warranties may not apply to you.

This warranty does not cover:

AService calls that are not related to any defect in the product. The cost of a service call will be charged if the problem is not found to be a defect of the product. For example:

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DCS DD24 manual Limited warranty, Fisher & Paykel undertakes to, How long does this limited warranty last?

DD24 specifications

The DCS DD24 is an advanced dual fuel boiler designed for commercial and industrial applications, integrating cutting-edge technology with robust engineering to provide efficient heating solutions. This versatile boiler is renowned for its ability to operate on both natural gas and diesel, making it an ideal choice for facilities seeking flexibility in fuel sourcing and consumption.

One of the key features of the DCS DD24 is its high efficiency rating, which is achieved through innovative combustion technology that maximizes energy output while minimizing emissions. The boiler utilizes a sophisticated burner system that ensures a complete and clean burn of the fuel, resulting in lower operational costs and reduced environmental impact. With an efficiency rating that often exceeds 90%, the DD24 stands out among its competitors in the market.

The DD24 is equipped with advanced control systems that provide precise monitoring and modulation of the boiler’s operation. These systems enable real-time adjustments to fuel flow and combustion settings, optimizing performance based on current demand. The user-friendly interface allows operators to easily access critical data, monitor performance metrics, and troubleshoot issues, reducing downtime and enhancing operational reliability.

Another significant characteristic of the DCS DD24 is its compact design, which allows it to fit into tight spaces while still delivering high output. The modular construction of the boiler enables quick installation and easy maintenance, minimizing disruptions to facility operations. Its robust build quality ensures durability and longevity, making it a sound investment for various industrial sectors, including manufacturing, food processing, and chemical production.

In addition to its operational advantages, the DD24 is also designed with safety in mind. It features multiple safety controls and alarm systems that protect against overpressure, overheating, and fuel supply disruptions. These safety mechanisms ensure that the boiler operates within safe parameters at all times, providing peace of mind to operators and facility managers.

Overall, the DCS DD24 is a powerful and efficient dual fuel boiler offering a blend of innovative technology, safety features, and operational flexibility. Its ability to seamlessly switch between natural gas and diesel fuel, along with its high efficiency and compact design, make it a leading choice for businesses looking to optimize their heating processes while minimizing environmental impact.