Delkin Devices MultiMedia Card to Floppy Disk Adapter Troubleshooting, Symptom Cause Solution

FlashPath Floppy Adapter for MultiMediaCard DDFLSPTH2-AD

Troubleshooting

This is a basic “common” troubleshooting list. If your problem isn’t solved by those listed, Please visit our web site http://www.delkin.com for FAQs and current information on compatibility issues as well as the latest software drivers. Or see the back page for contacting Tech Support.

SYMPTOM	CAUSE	SOLUTION
The FlashPath isn’t being	The card was accessed before	Eject the FlashPath, wait a
recognized by the computer	it was recognized by the	second and reinsert it.
Or	system.
I’m getting “The disk in drive A
is not formatted” error.	The FlashPath has gone into	Eject the FlashPath, wait a
	sleep mode.	second and reinsert it.
	The MultiMidiaCard isn’t	Recheck that the MultiMedia
	inserted in the proper direction	Card is properly inserted.
	or isn’t inserted fully.
	The batteries are not loaded or	Check that batteries are
	are loaded in the wrong	installed correctly.
	direction.
	The batteries are depleted.	Install new batteries.
	The driver sofware may not	Reboot the computer. If you
	have been properly installed,	get the same results, reinstall
	or system wasn’t restarted	the driver software.
	after installation.
Error writing to the FlashPath,	Some anti-virus programs	Disable anti-virus scans during
or can’t format the MultiMedia	interfere with FlashPath	COPY, CREATE, RANAME, or
Card in the FlashPath.	functions.	similar operations. In some
		cases, you may need to
		temporarily disable all anti-
		virus software while using
		FlashPath.
	On Macintosh systems,	Use your MultiMidiaCard digital
	FlashPath is read-only.	device to format or delete files.
The FlashPath works with	The current FlashPath does	You will need an approved
MultiMediaCards, but does not	not have the nine-pin connec-	Secure Digital device to
seem to recognize SD	tor required to access Secure	access SD cards. The
(Secure Digital) cards.	Digital cards.	FlashPath-MMC is designed
		for MultiMediaCards.

Page 10 Delkin Devices User’s Manual