6:Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures
LCD Panel Warnings and Error Messages
The following tables show causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality.
PANEL WARNINGS (printer will still operate)
Problem / Symptom | Description or Cause | Possible SolutionNote |
CHECKING RIBBON | Printer is determining type of ribbon | No action required |
| installed. | only. |
|
|
|
CLEAN PRINTER | Printer cleaning required. | Refer to Cleaning the System on |
|
| page 69. |
|
|
|
CLOSE LID | The lid is open. | Make sure that the lid is completely |
|
| and securely closed. |
|
|
|
ENCODING ERROR | May be incorrect card type. | Check that you are using the correct |
|
| magnetic card type (for low or high |
|
| coercivity encoding). |
|
|
|
INVALID MAGNETIC DATA | The magnetic data may be invalid. | Check data format. |
|
|
|
Note: If the problem persists, contact Technical Support; see Worldwide Support on page 117.
74 | Zebra ZXP Series 1 Card Printer User’s Manual |
