6:Troubleshooting Troubleshooting Procedures
Example • Pale or inconsistent results
Printing shows very pale or inconsistent results.
Possible Cause:
•Ribbon cartridge have been stored improperly or is damaged.
Solution:
•Change ribbon cartridge, and print again. Refer to Loading Ribbon Cartridge on page 32.
Possible Cause:
•Cards may not meet specifications. Refer to Technical Specifications on page 83.
Solution:
•Use a different supply of cards.
Possible Cause:
•Dust or embedded contamination on elements of the Printhead.
Solution:
•Clean the Printhead. Refer to Cleaning the Printhead on page 72.
Possible Cause:
•Printing on wrong side of writable back cards.
Solution:
•Reverse direction of cards in feeder.
Possible Cause:
•Improperly adjusted print intensity/density.
Solution:
• Adjust the print intensity/density. Refer to Image Control on page 64.
80 | Zebra ZXP Series 1 Card Printer User’s Manual |
