6: Troubleshooting
Troubleshooting Procedures
Example • Blurry printed image
Printing shows blurry printed image.
Possible Cause:
•Ribbon cartridge may not be correctly positioned.
Solution:
•Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles.
•Replace ribbon cartridge, making sure it locks in place, and print again. Refer to Loading Ribbon Cartridge on page 32.
Possible Cause:
•Ribbon may not be synchronized on the correct color panel position.
Solution:
•Open lid, then close lid to synchronize ribbon.
Possible Cause:
•Cards may not meet specifications. Refer to Technical Specifications on page 83.
Solution:
•Use a different supply of cards.
Possible Cause:
•Dust or embedded contamination inside the printer.
Solution:
•Clean the Rollers and the Printhead. Refer to Cleaning the System on page 69 and Cleaning the Printhead on page 72 respectively.
Zebra ZXP Series 1 Card Printer User’s Manual | 81 |
