6:Troubleshooting Troubleshooting Procedures
Example • No printing
No printing on the card.
Possible Cause:
•Ribbon cartridge may not be installed in the printer.
Solution:
•Check for ribbon cartridge in the printer. Refer to Loading Ribbon Cartridge on page 32.
Possible Cause:
•Cards may not meet specifications. Refer to Technical Specifications on page 83.
Solution:
•Use a different supply of cards.
Possible Cause:
•Cable on Printhead may be disconnected.
•Printhead elements may be scratched or burnt.
Solution:
•Call Service for Printhead repair or replacement information; see Worldwide Support on page 117.
82 | Zebra ZXP Series 1 Card Printer User’s Manual |
