Finding Information 57
Finding Information NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
Document/Media/Label Contents
Service Tag/Express Service Code Label
The Service Tag/Express Service Code is
located on your computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
or contact support.
• Enter the Express Service Code to direct
your call when contacting support
Drivers and Utilities Media
The Drivers and Utilities media is a CD
or DVD that may have shipped with your
computer.
• A diagnostic program for your computer
• Drivers for your computer
NOTE: Drivers and documentation updates
can be found at support.dell.com.
• Notebook System Software (NSS)
• Readme files
NOTE: Readme files may be included on
your media to provide last-minute updates
about technical changes to your computer
or advanced technical-reference material
for technicians or experienced users.
Operating System Media
The Operating System media is a CD or
DVD that may have shipped with your
computer.
Reinstall your operating system.
book.book Page 57 Monday, February 2, 2009 12:48 PM