Clicking the Dell Support Icon | Dell 1310 instruction

Clicking the Dell Support Icon

Click or right-click the icon to perform the following tasks:

•Check your computing environment.

•View the Dell Support Utility settings.

•Access the help file for the Dell Support Utility.

•View frequently asked questions.

•Learn more about the Dell Support Utility.

•Turn off the Dell Support Utility.

Double-Clicking the Dell Support Icon

Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.

For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.

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Troubleshooting

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Contents

Setup and Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents About Your Computer Front View Back View Battery Removal Wireless Switch Setting Up Your Computer Quick Setup Setting Up Your Computer Connecting to the Internet Microsoft Windows XP Operating System Setting Up Your Internet ConnectionClick Start→ Internet Explorer→ Connect to the Internet Microsoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Microsoft Windows Vista To prepare a new computer for the file transfer Setting Up Your Computer Setting Up Your Computer Specifications O2MICRO OZ129 USB Lvds Wxga TrueLife Vostro Wxga Keyboard Number of keys Cell, 6 cell, and 8 cell Reduced under certain power-intensive Page Physical Weight Specifications Tools TroubleshootingPower Lights Beep Codes Code Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the data Troubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding Windows Vista Other software problemsWindows XP Solid blue screen appears Accessing the Dell Support Utility Dell Technical Update ServiceDell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Identifying Drivers Using the Drivers and Utilities Media Properties Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore Restoring Your Operating System Starting System Restore Windows Vista Undoing the Last System Restore Windows Vista Dell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreEnabling System Restore Select Repair Your Computer Click Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Windows Vista Dell Factory Image Restore Using the Operating System Media Reinstalling Windows Your call when contacting support Finding Information Warranty information Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Returning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Visit support.dell.com Index Index Index Index