E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices connected to the same power strip

Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com).

Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 38).

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S

Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com).

Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 20.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 38).

42

Troubleshooting

Page 42
Image 42
Dell 1310 specifications Memory Problems