Dell GU434, 131L, PP23LB manual When to Use the Dell Diagnostics, Solid blue screen appears

Models: GU434 PP23LB 131L

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A solid blue screen appears

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

B A C K U P Y O U R F I L E S I M M E D I A T E L Y.

U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CD S .

S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E S t a r t M E N U .

S C A N T H E C O M P U T E R F O R S P Y W A R E If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 16. If all tests run successfully, the error condition is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 15 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD.

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Quick Reference Guide

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Dell GU434, 131L, PP23LB manual When to Use the Dell Diagnostics, Solid blue screen appears, Other software problems

GU434, PP23LB, 131L specifications

The Dell 131L is recognized as a versatile and reliable laptop that caters to a variety of users, ranging from students to professionals. Designed with a balance of functionality and portability, it has become a notable addition to Dell's lineup of notebooks.

One of the standout features of the Dell 131L is its impressive battery life. Equipped with advanced power management technologies, the laptop ensures that users can enjoy extended periods of use without the need for frequent charging. This makes it ideal for those who are always on the go, whether attending classes or traveling for work.

The Dell 131L boasts a sleek and lightweight design, making it easy to transport. The durable construction offers resilience, ensuring that it can withstand the rigors of daily use. Its compact dimensions make it a convenient option for individuals who need a reliable device that doesn’t take up too much space.

In terms of performance, the Dell 131L is powered by a capable processor that meets the demands of everyday tasks such as web browsing, word processing, and multimedia playback. With options for varying amounts of RAM, users can choose configurations that best fit their performance needs, allowing for multitasking without slowdown.

The laptop features a vibrant display with sharp resolution, making it suitable for watching videos, viewing presentations, and engaging with graphics. The integrated audio system enhances the multimedia experience, providing clear sound that complements visual content.

Connectivity options are abundant with the Dell 131L. It includes multiple USB ports, HDMI outputs, and an SD card reader, allowing users to easily connect peripherals and external displays. Additionally, built-in Wi-Fi and Bluetooth support enable seamless wireless connections for internet access and data transfer.

Security is also a focus with the Dell 131L. Features such as a fingerprint reader and customizable privacy settings help protect sensitive information. Dell’s commitment to providing robust customer support services contributes to the overall satisfaction of users, ensuring any issues can be resolved swiftly.

Overall, the Dell 131L stands out as a well-rounded laptop, offering a solid combination of performance, portability, and durability. Whether used for academic purposes, professional tasks, or entertainment, it remains an excellent choice for a variety of users seeking a dependable notebook.