Lockups and Software Problems | 44 |
The computer does not start | 44 |
The computer stops responding | 44 |
A program stops responding or |
|
crashes repeatedly | 44 |
A program is designed for an earlier |
|
Microsoft® Windows® operating system | 45 |
A solid blue screen appears | 45 |
Memory Problems | 45 |
Power Problems | 46 |
Troubleshooting Software and Hardware Problems |
|
in the Windows Vista® Operating System | 47 |
Restoring Your Operating System | 48 |
Using Windows Vista System Restore | 48 |
4Getting Help . . . . . . . . . . . . . . . . . . . . . . . 53
Obtaining Assistance | 53 |
Technical Support and Customer Service | 54 |
DellConnect | 54 |
Online Services | 54 |
AutoTech Service | 55 |
Automated | 55 |
Problems With Your Order | 55 |
Product Information | 55 |
Returning Items for Warranty Repair or Credit | 56 |
Before You Call | 56 |
Contacting Dell | 58 |
4
Contents
