Touchscreen problem
Problems | Possible causes |
Touchscreen responds slowly or | Protective cover prevents the |
improperly | tablet from recognizing your |
| inputs. |
Network problem
Possible solutions
•Shutdown and restart your tablet.
•Gently wipe the display with a clean dry cloth.
•Remove any protective covers from the touchscreen.
•If the operating system is
Problems
Possible causes | Possible solutions |
No wireless connection
No mobile broadband connection
•The mobile broadband has been capped.
•No signal from the service provider.
1.Check if the wireless radio is on. See
2.Try to get closer to the wireless access point.
3.Reset the wireless router if using a private network; open the browser to view the landing page if using a public network.
1.Check if the mobile broadband is turned on. See Turning On/Off mobile broadband
2.Move your tablet to a different location for better signal reception.
Contact your service provider to change your broadband plan.
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