Battery drains quickly even | If the tablet is not in the range of a |
when the tablet is in Standby | network it can connect to, the tablet |
mode | continues to send out signals to locate |
| a base station and drains the battery. |
System problem
•Temporarily turn off the tablet.
•Move the tablet in range of a network it can connect to, or temporarily turn off the wireless connection on your tablet.
•Use your tablet in airplane mode.
Problems
Tablet does not turn on
Possible causes | Possible solutions | ||
The battery is completely | 1. | Charge the tablet for at | |
discharged. | |||
| least 4 hours. | ||
| 2. | Press and hold the Power | |
|
| button for 4 seconds. | |
Tablet does not turn off
Tablet locks up
Tablet is not responding or behaving unexpectedly
Software or feature is not working as expected
Docking station not working as expected
•Driver failure
•Operating system failure
•Virus/Malware
Press and hold the Power button for 11 seconds to perform a hard shut down.
1.Press and hold the power button for 11 seconds to perform a hard shut down.
2.Remove the power supply and unplug / plug the battery.
1.Shut down and restart your tablet.
2.Refresh the tablet.
3.Contact Dell’s support service. Go to Dell support or dell.com/ContactDell
Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access the Charms bar
and touch Settings→ Power→
Restart to restart the tablet.
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