Problem Solving

There are two areas of Problem Solving.

·End User

·Network Administrator

End User

Option Board Error

If your fax machine displays the message, OPTION BOARD ERROR, an error may have occurred at the interface between the fax machine and the network card.

Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on.

LAN Data Error

When LAN Data Error is shown on the fax display, there may be a problem in the printing data transmitted via the network.

The printing data will be cancelled.

Re-send the print job.

If this error occurs while printing documents, the error may be a paper jam. Clear the jam.

!When the print job was cancelled from a PC, LAN DATA ERROR may be displayed. This is because defective data may have been transmitted to the fax machine.

Network Problem

If any printing problems occur (other than the errors mentioned in this section), see the information on the supplied CD-ROM.

96 OKIFAX 5780/5980

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Oki 5780 manual Problem Solving, End User, Option Board Error, LAN Data Error, Network Problem