General | Oki 5780 guide

E-mail-to-Fax Troubleshooting

General

Received e-mails are not deleting from the server the way I want them to.

Check the setting of User Function 84: Delete POP Message.

This setting determines how the received e-mails are deleted from the mail server.

If this user function is set to OFF, received e-mails remain on the POP until the Network Administrator deletes them.

Available settings are:

OFF: Do not delete mail

TYPE1: Delete only the mail your fax machine can print out

TYPE2: Delete all mail

The default setting is TYPE2.

T.37 Option Guide: English 109

Image 109

Oki 5780 manual General

Contents

Option Guide Web Site Contents Smtp POP Operation Overview End User Overview General Conditions Information Provided Internet Fax Transmission General Information DNS Server’s IP Address Smtp Server Address / NameHost Name Mail Address Internet Fax Reception General Information Accessing Network Settings From the Fax Machine Front Panel POP Server PasswordPOP Server Address / Name POP Server User Name Available only when 600 dpi option is installed List of Settings Information Provided Warranty DocumentUser’s Guide Dual Line Option Guides Network Print Driver OkiviewLPR Add Port/Pop up Monitor Utility Internet Fax Utility Header Components of an Internet FaxMail body text Ways What Your T.37 Internet Fax Machine Can Pstn Faxing vs. Internet Faxing Helpful Hints T.37Internet Fax Status of Server Backup / Archive Network Scan Setup InstallationOperation Overview Customization Network Print Protocols LAN Topologies and Operating SystemsInternet Fax Protocols Management Protocols Identifying Current Settings Set Up on a NetworkSettings Stored on the Fax Machine Printing the Configuration Report Using the Fax Machine’s Menu Settings Recorded on the Network Card Network Card Manual Using the Button on the Network Card7100e+ User’s Guide Accessing Settings Settings Stored on the Fax Machine List of User Functions Network Settings Paper Size Check User Function Auto Tray Switch User FunctionSet to on Set to OFF POP Interval User Function LAN Print T.O User Function To prevent this error To correct this errorDelete POP Message User Function Communications Limit Text Print User Function Time Between GMT User Function Header Print User Function Coding Mode User Function Sender ID e-mail User Function Extra Fine Mode User Function Example Domain Name User FunctionDomain Name Restrictions Return Receipt User Function Example MDN Message Receipt Format User Function POP GW Setting User FunctionSend File Format User Function Send Notification User Function GW Forward Text User Function Network Settings User Function Dhcp Server Ipaddress Default GatewaySubnetmask Smtp Server Name POP User ID POP Server Name DNS P .SRVADDRESS PoppasswordDNS S .SRVADDRESS FAX E-mail Address Host Name DSN Delivery Status Notification You may also reset the card to factory settings by Resets the Network Card to its original factory settingsNIC Initialize Pressing and holding the button on the card if your Changing Settings Settings Changed by Using the Web Page or the Menu Settings Changed Only by Using the Web TCP/IP RAPP, BOOTP, Dhcp Settings Changed Only by Using Okiview Using the Okilan 7100e+ Web Snmp TCP/IP Smtp Port Number POP3POP Port Number UseAPOP Using Okiview Network Card Report provides the MAC address as Internet Fax General Telnet Customization ProcedureProgramming e-mail Addresses Option Guide English Mail Address Restrictions Confirming e-mail Address Programming Sending a Document Using Internet FaxDifferences Stopping a Transmission How to Send a Document Sending to a Pre-programmed E-mail Descriptions of e-Mail Options List of e-Mail OptionsFrom Send File Format Sender ID Email SubjectReturn Receipt Confirm Report Limitations and Suggestions Sending to a Non-Programmed E-mail · MMR Text for TIFF-format Text Attachment Viewing Tiff Files Receiving Internet Faxes Single Message Automatic ReceptionMultiple Messages Text Print on Restrictions Receiving Tiff filesTiff Compression Resolution Your fax machine can print Receiving e-mails Body TextYour fax machine cannot print Your fax machine may not be able to print POP Gateway Forwarding Gateway Services Forwarding Press MENU/EXIT Example of POP Gateway Forwarding Set upSubject Field SENDFAX=5551212 Mails to a Fax Number Answer Mode Forwarding Smtp Example Smtp General InformationSmtp Image Restrictions Smtp Telephone Number Restrictions Smtp Domain Name Restrictions Smtp Mail Address Format Smtp How it Works Smtp Mail Server Settings for E-mail-to-FAX Gateway Service Smtp DNS Server Network Setup Address a record Install the Fax Machine Add a RecordAdd a PTR Record Pointer PTR Record Smtp Mail Server With fax, the server does not receive mail to fax.abc.com Smtp Mail Forwarding Process RelayFaxes to an e-mail Address How it works Example Network ScannerHow it Works Sender ID Email Image Resolution Printing Documents Network PrintingPrinting on Transparencies NetWare Operating SystemsWindows NT 4.0 and Windows Windows 95/98 Also known as CD Setup Utilities Configuring from Network UtilitiesOther Operating Systems Configuration Auto Tray Switch User Function SettingsUser Functions LAN Print T.O User Function Paper Size Check User Function Banner Output Option Board Error Problem SolvingLAN Data Error Network Problem Service Codes Network AdministratorSmtp Error Codes List of Smtp Error Codes Smtp Protocol Error Codes Codes POP3 Communication Errors Option Guide English Transmission fails a communication error occurs Transmission TroubleshootingDisplay shows message Option Board Error Tiff file I sent does not print out at the receiver Reception fails a communication error occurs Reception TroubleshootingReception does not start Same mail prints repeatedly Text MDNSmtp POP Internet Fax refuses to receive data Mail-to-Fax Troubleshooting Fax.text.com There is a Domain DiscrepancyCom Didn’t receive a Relay Return Receipt Sent an email, but it wasn’t forwarded There is a transmission error General To correct this error When I scan documents, my fax machine sender ID is included Try entering the IP address Option Guide English Printing Troubleshooting