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Oki 5780 manual I’ve entered the DNS name of the SMTP server, but it doesn’t work

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I’ve entered the DNS name of the SMTP server, but it doesn’t work.

Try entering the IP address.

I’ve changed the settings for the network card (User Function 98), but the changes are not being implemented.

Did you press MENU while the initialization message was displayed?

Pressing MENU while the initialization message is on display (after changing the settings) will cause the machine to “lose” the setting changes and the settings will not update correctly.

My server does not support APOP, and my fax machine is experiencing communication errors

Make sure the OKIVIEW 32 Setting, Use APOP, is set to OFF.

This setting is available when you are using a POP server that supports APOP.

With APOP, the POP password will be encrypted before it is sent.

A communication error will occur if this setting is turned on when using a server which does not support APOP.

Refer to “Setting Up on a Network, Using the OKILAN 7100e+ Web Page, Changing the Settings Using the Web Page.”

My machine won’t receive Internet Faxes while a print alarm (e.g., no paper, cover open, paper jam) is exists.

Change User Function 86, Text Print to OFF.

Your machine will receive Internet Faxes while a print alarm exists.

112 OKIFAX 5780/5980

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Oki 5780 manual I’ve entered the DNS name of the SMTP server, but it doesn’t work

Contents

T.37 Option Guide Document Title and Part Number DisclaimerCopyright Information Trademark InformationContents T.37 Internet Fax4 OKIFAX 5780/5980 Network Scanner Overview T.37 Internet FaxOperation Overview End User · User’s Guide · Warranty Document · Option Guides Operation Overview End User· SMTP Server Address / Name · DNS Server’s IPAddress · Host Name SMTP Server Address / Name DNS Server’s IP ADDRESSHost Name E-mail AddressInternet Fax Reception General Information 10 OKIFAX 5780/5980POP Server Password Accessing Network Settings From the Fax Machine Front PanelPOP Server Address / Name DNS Server’s IP AddressList of Settings Available ONLY when 600 dpi option is installedInformation Provided Warranty DocumentUser’s Guide Option Guides Dual LineOKIVIEW Network Print DriverLPR Add Port/Pop up Monitor Utility Internet - Fax UtilityComponents of an Internet Fax What Your T.37 Internet Fax Machine Can Do Internet faxes differ from traditional faxes in theseways over the Internet are more vulnerable to interceptionHelpful Hints T.37 Internet Faxing is conducted over the Internet via network servers Operation Overview Installation and setup requirements may vary from system to systemLAN Topologies and Operating Systems When printing, Macintosh and UNIX are not supportedIdentifying Current Settings Set Up on a NetworkPrinting the Configuration Report Using the Fax Machine’s Menu Settings Recorded on the Network CardPrinting the NIC Configuration Report or the NIC Information Report Network Card Manual Accessing Settings Settings Stored on the Fax MachineGeneral Information List of User Functions Network Settings 26 OKIFAX 5780/5980Set to ON Set to OFFThe optional second tray must be installed for this to function The same size paper must be installed in both traysSettings are 5 sec., 30 sec., 5 min Default Setting is 30 sec To correct this error To prevent this errorDelete POP Message User Function 50 Communications LimitIn the United States, the difference is always a negative value Example East Coast Standard Time isOnly US-ASCII characters will print Any characters that cannot be printed are shown as spacesOften, other manufacturers’ Internet Fax products support only MH The setting for this function always applies when using Internet Fax Domain Name Restrictions Example# & ’ * + , - . / = ? · @ ? ” % ~ MDN vs. DSN Example MDN Message An Error MDN will be returned to the sender ifIf the receiver is another OKI T.37 device, the format must be TIFF GW Forward Text User Function Send Notification User FunctionAfter changing the network settings under User Function 98, press MENU DHCP Server Explanation of Settings 1 IPADDRESS 3 DEFAULT GATEWAY2 SUBNETMASK 4 SMTP SERVER NAME5 POP SERVER NAME 6 POP USER IDRestrictions = ? · @ ? ” % ~7 POPPASSWORD 8 DNS P .SRVADDRESS9 DNS S .SRVADDRESS Restrictions10 HOST NAME 11 FAX E-mail AddressRestrictions # & ’ * + , - . / = ? · @ ? ” % ~12 DSN Delivery Status Notification 44 OKIFAX 5780/5980Resets the Network Card to its original factory settings You may also reset the card to factory settings by13 NIC INITIALIZE pressing and holding the button on the card if yourChanging Settings Printer Status Network Status Network Connection TCP/IP NetWare Status Name Location Network Protocols TCP/IP RAPP, BOOTP, DHCP The differences are explained here Printer Status Network StatusNetwork Connection TCP/IPPOP3 SMTP Port NumberPOP Port Number UseAPOPUsing OKIVIEW 52 OKIFAX 5780/5980The Network Card Report provides the MAC address as General Internet FaxTCP/IP NetWareYour fax machine is Telnet capable Customization ProcedureProgramming e-mail Addresses One-Touch Key 32 is the @ symbol E-mail Address Restrictions Confirming e-mail Address Programming58 OKIFAX 5780/5980 Using Internet Fax Sending a Document1 Load your documents 2 Select the entry method To access these options 1 Load the document List of e-Mail Options Descriptions of e-Mail Options1 TO 2 CC4 SUBJECT 5 SEND FILE FORMAT6 SENDER ID EMAIL 7 RETURN RECEIPTAlso known as Numeric Keypad Walk-up e-mail faxing TIFF or PDF Format Text Attachment Text for TIFF-formatText for PDF-format 66 OKIFAX 5780/5980To view TIFF files, you must have a TIFF viewer installed on your PC Receiving Internet Faxes Automatic Reception Single MessageMultiple Messages Text Print ONTIFF Receiving TIFF filesYour machine CANNOT receive mail messages with PDF attachments Compression ResolutionThere are many different kinds of TIFFs Receiving e-mails Body Text Your fax machine can printYour fax machine cannot print Your fax machine may not be able to printGateway Services Forwarding POP Gateway Forwarding1 Press MENU/EXIT 7 Press MENU/EXIT2 Press 95 on ten key pad 3 Enter GW SUBJECT For example SEND RestrictionsAnswer Mode Forwarding SMTP· Image Restrictions · Telephone Number Restrictions Consult with your network administrator for the correct format to use ExampleA client can be a computer or an Internet Fax You will need to adjust settings in these categories · DNS Server Network Setup Install the Fax Machine Add a RecordAddress A record Add a PTR RecordThe DNS server configuration is not always used With “fax”, the server DOES NOT receive mail to fax.abc.com Relay Procedure How it works1 Create a personal mailbox as a relay mailbox Network Scanner The Sender ID will not appear at the top of scanned documents Network Printing Printing DocumentsIt will not cause any problems with the installation of the driver Operating SystemsIgnore this message if it appears Windows 95/98 90 OKIFAX 5780/5980also known as CD Setup Utilities Set EtherTalk “Disable” to prevent it from being usedConfiguration 92 OKIFAX 5780/5980Settings Auto Tray Switch User Function1 IPADDRESS User FunctionsPaper Size Check User Function LAN Print T.O User FunctionSet to ON Set to OFFBanner Output Problem Solving End UserNetwork Administrator List of SMTP Error Codes The following are SMTP protocol error codes given in RFC821 POP3 Communication Errors CodesF931 E-mail cannot be received invalid TIFF Transmission Troubleshooting Transmission fails a communication error occursDisplay shows message “OPTION BOARD ERROR.” I have turned MDN or DSN ON, but no confirmation has been returnedReception Troubleshooting Reception fails a communication error occursThe display shows message “OPTION BOARD ERROR.” Reception does not startThe same mail prints repeatedly Communication errors occur, and service code F020 is given each timeThe fax machine prints out a large number of meaningless characters PDF files are not received You want a different format for the Return ReceiptTEXT Is it necessary to set the Domain Name User Function 91? SMTPE-mail-to-Fax Troubleshooting The Internet Fax refuses to receive datafax.text.com There is a Domain DiscrepancyI didn’t receive a Relay Return Receipt There is a transmission error I sent an email, but it wasn’t forwardedE-mail-to-Fax Troubleshooting I didn’t receive a Relay Return ReceiptE-mail-to-Fax Troubleshooting Check the setting of User Function 84 Delete POP MessageTo prevent this error To correct this error110 OKIFAX 5780/5980 When I scan documents, my fax machine sender ID is included My fax machine sender ID is not included in documents I am sendingI’ve entered the DNS name of the SMTP server, but it doesn’t work Internet Faxes are received into memory Printing Troubleshooting