T.37 Option Guide
Document Title and Part Number
Disclaimer
Copyright Information
Trademark Information
Contents
T.37 Internet Fax
4 OKIFAX 5780/5980
Network Scanner
Operation Overview End User
T.37 Internet Fax
Overview
· User’s Guide · Warranty Document · Option Guides
Operation Overview End User
· SMTP Server Address / Name · DNS Server’s IPAddress · Host Name
SMTP Server Address / Name
DNS Server’s IP ADDRESS
Host Name
E-mail Address
Internet Fax Reception General Information
10 OKIFAX 5780/5980
POP Server Password
Accessing Network Settings From the Fax Machine Front Panel
POP Server Address / Name
DNS Server’s IP Address
List of Settings
Available ONLY when 600 dpi option is installed
User’s Guide
Warranty Document
Information Provided
Option Guides
Dual Line
OKIVIEW
Network Print Driver
LPR Add Port/Pop up Monitor Utility
Internet - Fax Utility
Components of an Internet Fax
What Your T.37 Internet Fax Machine Can Do
Internet faxes differ from traditional faxes in these
ways
over the Internet are more vulnerable to interception
Helpful Hints T.37
Internet Faxing is conducted over the Internet via network servers
Operation Overview
Installation and setup requirements may vary from system to system
LAN Topologies and Operating Systems
When printing, Macintosh and UNIX are not supported
Printing the Configuration Report
Set Up on a Network
Identifying Current Settings
Printing the NIC Configuration Report or the NIC Information Report
Settings Recorded on the Network Card
Using the Fax Machine’s Menu
Network Card Manual
General Information
Settings Stored on the Fax Machine
Accessing Settings
List of User Functions Network Settings
26 OKIFAX 5780/5980
Set to ON
Set to OFF
The optional second tray must be installed for this to function
The same size paper must be installed in both trays
Settings are 5 sec., 30 sec., 5 min Default Setting is 30 sec
To correct this error
To prevent this error
Delete POP Message User Function
50 Communications Limit
In the United States, the difference is always a negative value
Example East Coast Standard Time is
Only US-ASCII characters will print
Any characters that cannot be printed are shown as spaces
Often, other manufacturers’ Internet Fax products support only MH
The setting for this function always applies when using Internet Fax
# & ’ * + , - . / = ? · @ ? ” % ~
Example
Domain Name Restrictions
MDN vs. DSN
Example MDN Message
An Error MDN will be returned to the sender if
If the receiver is another OKI T.37 device, the format must be TIFF
GW Forward Text User Function
Send Notification User Function
After changing the network settings under User Function 98, press MENU
DHCP Server
Explanation of Settings 1 IPADDRESS
3 DEFAULT GATEWAY
2 SUBNETMASK
4 SMTP SERVER NAME
5 POP SERVER NAME
6 POP USER ID
Restrictions
= ? · @ ? ” % ~
7 POPPASSWORD
8 DNS P .SRVADDRESS
9 DNS S .SRVADDRESS
Restrictions
10 HOST NAME
11 FAX E-mail Address
Restrictions
# & ’ * + , - . / = ? · @ ? ” % ~
12 DSN Delivery Status Notification
44 OKIFAX 5780/5980
Resets the Network Card to its original factory settings
You may also reset the card to factory settings by
13 NIC INITIALIZE
pressing and holding the button on the card if your
Changing Settings
Printer Status Network Status Network Connection TCP/IP NetWare
Status Name Location Network Protocols TCP/IP RAPP, BOOTP, DHCP
The differences are explained here
Printer Status
Network Status
Network Connection
TCP/IP
POP3
SMTP Port Number
POP Port Number
UseAPOP
Using OKIVIEW
52 OKIFAX 5780/5980
The Network Card Report provides the MAC address as
General
Internet Fax
TCP/IP
NetWare
Your fax machine is Telnet capable
Programming e-mail Addresses
Procedure
Customization
One-Touch Key 32 is the @ symbol
58 OKIFAX 5780/5980
Confirming e-mail Address Programming
E-mail Address Restrictions
Using Internet Fax
Sending a Document
1 Load your documents 2 Select the entry method
To access these options 1 Load the document
List of e-Mail Options
Descriptions of e-Mail Options
1 TO
2 CC
4 SUBJECT
5 SEND FILE FORMAT
6 SENDER ID EMAIL
7 RETURN RECEIPT
Also known as Numeric Keypad Walk-up e-mail faxing
TIFF or PDF Format
Text Attachment
Text for TIFF-format
Text for PDF-format
66 OKIFAX 5780/5980
To view TIFF files, you must have a TIFF viewer installed on your PC
Receiving Internet Faxes
Automatic Reception
Single Message
Multiple Messages
Text Print ON
Your machine CANNOT receive mail messages with PDF attachments
Receiving TIFF files
TIFF
There are many different kinds of TIFFs
Resolution
Compression
Receiving e-mails Body Text
Your fax machine can print
Your fax machine cannot print
Your fax machine may not be able to print
Gateway Services Forwarding
POP Gateway Forwarding
1 Press MENU/EXIT
7 Press MENU/EXIT
2 Press 95 on ten key pad 3 Enter GW SUBJECT For example SEND
Restrictions
Answer Mode Forwarding
SMTP
· Image Restrictions · Telephone Number Restrictions
Consult with your network administrator for the correct format to use
Example
A client can be a computer or an Internet Fax
You will need to adjust settings in these categories · DNS Server
Network Setup
Install the Fax Machine
Add a Record
Address A record
Add a PTR Record
The DNS server configuration is not always used
With “fax”, the server DOES NOT receive mail to fax.abc.com
Relay
1 Create a personal mailbox as a relay mailbox
How it works
Procedure
Network Scanner
The Sender ID will not appear at the top of scanned documents
Network Printing
Printing Documents
Ignore this message if it appears
Operating Systems
It will not cause any problems with the installation of the driver
Windows 95/98
90 OKIFAX 5780/5980
also known as CD Setup Utilities
Set EtherTalk “Disable” to prevent it from being used
Configuration
92 OKIFAX 5780/5980
Settings
Auto Tray Switch User Function
1 IPADDRESS
User Functions
Paper Size Check User Function
LAN Print T.O User Function
Set to ON
Set to OFF
Banner Output
Problem Solving
End User
Network Administrator
List of SMTP Error Codes
The following are SMTP protocol error codes given in RFC821
POP3 Communication Errors
Codes
F931 E-mail cannot be received invalid TIFF
Transmission Troubleshooting
Transmission fails a communication error occurs
Display shows message “OPTION BOARD ERROR.”
I have turned MDN or DSN ON, but no confirmation has been returned
Reception Troubleshooting
Reception fails a communication error occurs
The display shows message “OPTION BOARD ERROR.”
Reception does not start
The fax machine prints out a large number of meaningless characters
Communication errors occur, and service code F020 is given each time
The same mail prints repeatedly
PDF files are not received
You want a different format for the Return Receipt
TEXT
Is it necessary to set the Domain Name User Function 91? SMTP
E-mail-to-Fax Troubleshooting
The Internet Fax refuses to receive data
I didn’t receive a Relay Return Receipt
There is a Domain Discrepancy
fax.text.com
There is a transmission error
I sent an email, but it wasn’t forwarded
E-mail-to-Fax Troubleshooting
I didn’t receive a Relay Return Receipt
E-mail-to-Fax Troubleshooting
Check the setting of User Function 84 Delete POP Message
110 OKIFAX 5780/5980
To correct this error
To prevent this error
When I scan documents, my fax machine sender ID is included
My fax machine sender ID is not included in documents I am sending
I’ve entered the DNS name of the SMTP server, but it doesn’t work
Internet Faxes are received into memory
Printing Troubleshooting