Manuals / Oki / Computer Equipment / All in One Printer

Oki manual To correct this error, To prevent this error, OKIFAX 5780/5980

Models: 5780

1 114

Download 114 pages 41.82 Kb

Page 110

The communication logs (records) for the messages received by my fax machine are not correct.

Your fax machine maintains a log of up to 50 communications.

This log prevents repeat receptions of any messages that have already been read.

However, if there are more than 50 messages on the server, you may experience errors.

Your fax machine will receive and print e-mails, but the log will not be correct.

To correct this error

Have the network administrator delete the received e-mails (mail data) on the mail server.

Make sure there is no mail.

Activate the POP reception on your fax machine.

This procedure will erase the log of the 50 previous communications.

To prevent this error

If automatic POP reception is carried out while there is no mail, the log will also be erased.

Regularly delete the received e-mails from the mail server. Keep the number of records on the log below 50.

The headers of my Internet Faxes are not printing the way I want them to.

Text Print (User Function 86) must be ON for this setting (Header Print) to be valid.

Check the setting for User Function 87: Header Print.

This function determines how the e-mail header is printed.

Available settings are: OFF, TYPE1, and TYPE2

OFF: Header does not print. The message and any TIFF attachments print.

TYPE1: SUBJECT/FROM/TO information prints.

TYPE2: All header information prints. This information includes all routing and server information.

The default setting is OFF.

110 OKIFAX 5780/5980

Image 110

Oki manual To correct this error, To prevent this error, OKIFAX 5780/5980

Contents

T.37 Option Guide Copyright Information Document Title and Part NumberDisclaimer Trademark InformationContents T.37 Internet Fax4 OKIFAX 5780/5980 Network Scanner Operation Overview End User T.37 Internet FaxOverview · User’s Guide · Warranty Document · Option Guides Operation Overview End User· SMTP Server Address / Name · DNS Server’s IPAddress · Host Name Host Name SMTP Server Address / NameDNS Server’s IP ADDRESS E-mail AddressInternet Fax Reception General Information 10 OKIFAX 5780/5980POP Server Address / Name POP Server PasswordAccessing Network Settings From the Fax Machine Front Panel DNS Server’s IP AddressList of Settings Available ONLY when 600 dpi option is installedUser’s Guide Warranty DocumentInformation Provided Option Guides Dual LineLPR Add Port/Pop up Monitor Utility OKIVIEWNetwork Print Driver Internet - Fax UtilityComponents of an Internet Fax ways What Your T.37 Internet Fax Machine Can DoInternet faxes differ from traditional faxes in these over the Internet are more vulnerable to interceptionHelpful Hints T.37 Internet Faxing is conducted over the Internet via network servers Operation Overview Installation and setup requirements may vary from system to systemLAN Topologies and Operating Systems When printing, Macintosh and UNIX are not supportedPrinting the Configuration Report Set Up on a NetworkIdentifying Current Settings Printing the NIC Configuration Report or the NIC Information Report Settings Recorded on the Network CardUsing the Fax Machine’s Menu Network Card Manual General Information Settings Stored on the Fax MachineAccessing Settings List of User Functions Network Settings 26 OKIFAX 5780/5980The optional second tray must be installed for this to function Set to ONSet to OFF The same size paper must be installed in both traysSettings are 5 sec., 30 sec., 5 min Default Setting is 30 sec Delete POP Message User Function To correct this errorTo prevent this error 50 Communications LimitOnly US-ASCII characters will print In the United States, the difference is always a negative valueExample East Coast Standard Time is Any characters that cannot be printed are shown as spacesOften, other manufacturers’ Internet Fax products support only MH The setting for this function always applies when using Internet Fax # & ’ * + , - . / = ? · @ ? ” % ~ ExampleDomain Name Restrictions MDN vs. DSN Example MDN Message An Error MDN will be returned to the sender ifIf the receiver is another OKI T.37 device, the format must be TIFF GW Forward Text User Function Send Notification User FunctionAfter changing the network settings under User Function 98, press MENU DHCP Server 2 SUBNETMASK Explanation of Settings 1 IPADDRESS3 DEFAULT GATEWAY 4 SMTP SERVER NAMERestrictions 5 POP SERVER NAME6 POP USER ID = ? · @ ? ” % ~9 DNS S .SRVADDRESS 7 POPPASSWORD8 DNS P .SRVADDRESS RestrictionsRestrictions 10 HOST NAME11 FAX E-mail Address # & ’ * + , - . / = ? · @ ? ” % ~12 DSN Delivery Status Notification 44 OKIFAX 5780/598013 NIC INITIALIZE Resets the Network Card to its original factory settingsYou may also reset the card to factory settings by pressing and holding the button on the card if yourChanging Settings Printer Status Network Status Network Connection TCP/IP NetWare Status Name Location Network Protocols TCP/IP RAPP, BOOTP, DHCP The differences are explained here Network Connection Printer StatusNetwork Status TCP/IPPOP Port Number POP3SMTP Port Number UseAPOPUsing OKIVIEW 52 OKIFAX 5780/5980The Network Card Report provides the MAC address as TCP/IP GeneralInternet Fax NetWareYour fax machine is Telnet capable Programming e-mail Addresses ProcedureCustomization One-Touch Key 32 is the @ symbol 58 OKIFAX 5780/5980 Confirming e-mail Address ProgrammingE-mail Address Restrictions Using Internet Fax Sending a Document1 Load your documents 2 Select the entry method To access these options 1 Load the document 1 TO List of e-Mail OptionsDescriptions of e-Mail Options 2 CC6 SENDER ID EMAIL 4 SUBJECT5 SEND FILE FORMAT 7 RETURN RECEIPTAlso known as Numeric Keypad Walk-up e-mail faxing TIFF or PDF Format Text for PDF-format Text AttachmentText for TIFF-format 66 OKIFAX 5780/5980To view TIFF files, you must have a TIFF viewer installed on your PC Receiving Internet Faxes Multiple Messages Automatic ReceptionSingle Message Text Print ONYour machine CANNOT receive mail messages with PDF attachments Receiving TIFF filesTIFF There are many different kinds of TIFFs ResolutionCompression Your fax machine cannot print Receiving e-mails Body TextYour fax machine can print Your fax machine may not be able to printGateway Services Forwarding POP Gateway Forwarding2 Press 95 on ten key pad 3 Enter GW SUBJECT For example SEND 1 Press MENU/EXIT7 Press MENU/EXIT RestrictionsAnswer Mode Forwarding SMTP· Image Restrictions · Telephone Number Restrictions Consult with your network administrator for the correct format to use ExampleA client can be a computer or an Internet Fax You will need to adjust settings in these categories · DNS Server Network Setup Address A record Install the Fax MachineAdd a Record Add a PTR RecordThe DNS server configuration is not always used With “fax”, the server DOES NOT receive mail to fax.abc.com Relay 1 Create a personal mailbox as a relay mailbox How it worksProcedure Network Scanner The Sender ID will not appear at the top of scanned documents Network Printing Printing DocumentsIgnore this message if it appears Operating SystemsIt will not cause any problems with the installation of the driver Windows 95/98 90 OKIFAX 5780/5980also known as CD Setup Utilities Set EtherTalk “Disable” to prevent it from being usedConfiguration 92 OKIFAX 5780/59801 IPADDRESS SettingsAuto Tray Switch User Function User FunctionsSet to ON Paper Size Check User FunctionLAN Print T.O User Function Set to OFFBanner Output Problem Solving End UserNetwork Administrator List of SMTP Error Codes The following are SMTP protocol error codes given in RFC821 POP3 Communication Errors CodesF931 E-mail cannot be received invalid TIFF Display shows message “OPTION BOARD ERROR.” Transmission TroubleshootingTransmission fails a communication error occurs I have turned MDN or DSN ON, but no confirmation has been returnedThe display shows message “OPTION BOARD ERROR.” Reception TroubleshootingReception fails a communication error occurs Reception does not startThe fax machine prints out a large number of meaningless characters Communication errors occur, and service code F020 is given each timeThe same mail prints repeatedly TEXT PDF files are not receivedYou want a different format for the Return Receipt Is it necessary to set the Domain Name User Function 91? SMTPE-mail-to-Fax Troubleshooting The Internet Fax refuses to receive dataI didn’t receive a Relay Return Receipt There is a Domain Discrepancyfax.text.com E-mail-to-Fax Troubleshooting There is a transmission errorI sent an email, but it wasn’t forwarded I didn’t receive a Relay Return ReceiptE-mail-to-Fax Troubleshooting Check the setting of User Function 84 Delete POP Message110 OKIFAX 5780/5980 To correct this errorTo prevent this error When I scan documents, my fax machine sender ID is included My fax machine sender ID is not included in documents I am sendingI’ve entered the DNS name of the SMTP server, but it doesn’t work Internet Faxes are received into memory Printing Troubleshooting