Dell 760 Memory Problems

A program crashes repeatedly

Check the software documentation —
If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

Run the Program Compatibility Wizard —

Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.
1. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next.
2. Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
1. Click Start ® Control Panel® Programs® Use an older program with this version of Windows.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.

A solid blue screen appears

Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for
at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Other software problems

Check the software documentation or contact the software manufacturer for troubleshooting information —

lEnsure that the program is compatible with the operating system installed on your computer.
lEnsure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
lEnsure that the program is installed and configured properly.
lVerify that the device drivers do not conflict with the program.
lIf necessary, uninstall and then reinstall the program.

Back up your files immediately 
Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs 
Save and close any open files or programs and shut down your computer through the Start menu 
Memory Problems


If you receive an insufficient memory message — 
lSave and close any open files and exit any open programs you are not using to see if that resolves the problem.
lSee the software documentation for minimum memory requirements. If necessary, install additional memory (see Installing Memory Module (s)).
lReseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.
lRun the Dell Diagnostics (see Dell Diagnostics).

If you experience other memory problems — 
NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.