Getting Help
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder,
NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Technical Support and
Customer Service
Dell’s support service is available to answer your questions about Dell hardware. Our support staff use
To contact Dell’s support service, see “Before You Call” on page 70 and “Contacting Dell” on page 72.
DellConnect
DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.
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